Summary
Overview
Work History
Education
Skills
Awards
Projects
Languages
Timeline
Generic

Abigail Bustos

Phoenix,AZ

Summary

Proven achiever with a solid background in schedule coordination and customer service, demonstrated at River People Health Center and Twin Peaks. Excelled in multitasking and problem-solving, efficiently managing patient information and enhancing office operations. Skilled in data entry and fostering positive client interactions, consistently delivering results beyond expectations.

Overview

9
9
years of professional experience

Work History

MSA-Medical Staff Assistant

River People Health Center
08.2024 - Current

• Manage information using Epic software, including sign-in patients, patient records, and billing.

• Handled incoming and outgoing telephone calls.

• Maintaining safety and hygiene standards of the office area

Server

Twin peaks
01.2021 - 05.2024
  • Greet guests and maintain a friendly drama or throughout their experience
  • Understanding the menu to answer questions and offer recommendations
  • Accurately taking and delivering food and beverage orders
  • Help with basic food prep as needed
  • Being attentive and responding to guests requests or complaints

Receptionist Assistant

Arizona Digestive Health
10.2020 - 01.2021
  • Managed the front desk of a consistently busy medical office, greeting and checking in an average of 35 patients per day.
  • Efficiently processes updated client information and payments into database.
  • Acted as the primary point of contact for patient inquires and provided respectful timely responses.

Volunteer

Neighborhood Ministries
06.2015 - 01.2019
  • Responsible for the care of 4-5 girls for the night
  • Helped kids do their homework
  • Also responsible for the care of 4-5 girls during the summer day camp program
  • Assisted with summer day trips and scheduling field trips, lake days, and classes for all grades
  • Encouraged kids ages 4th grade to 6th grade to participate in daily camp activities
  • Responsible for the set up, clean up, and coordination of daily activities, as well as daily cleaning, food preparation, and assisting kitchen staff.

Education

Nursing

Phoenix College
Phoenix, AZ

High School Diploma -

Valley Lutheran High School
Phoenix, AZ
05.2018

Skills

Schedule Coordination

Materials restocking

Documentation abilities

Safe equipment operations

Communicate

Customer service

Awards

Honor roll student

Projects

Mexico Mission Trip, 03/2018 UMOM, 03/2018 ST.Marys, 02/2017 - 03/2019

Languages

Spanish
Professional Working

Timeline

MSA-Medical Staff Assistant

River People Health Center
08.2024 - Current

Server

Twin peaks
01.2021 - 05.2024

Receptionist Assistant

Arizona Digestive Health
10.2020 - 01.2021

Volunteer

Neighborhood Ministries
06.2015 - 01.2019

Nursing

Phoenix College

High School Diploma -

Valley Lutheran High School
Abigail Bustos