Abigail Calderon
Springfield,VA
Summary
Resourceful and detail-oriented professional with diverse experience in management, customer service, and instruction. Successfully served as an assistant manager at an animal hospital, overseeing operations, supervising teams, and maintaining strong client relations. Previous roles as a cashier and swim instructor have honed effective communication skills, multitasking ability, and dedication to providing personalized service. Excels in fast-paced environments while consistently prioritizing quality and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Swim Instructor
Big Blue Swim School
08.2023 - 09.2024
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Taught daily swim instruction to students varying in age and skill levels.
- Adapted teaching techniques to different learning styles.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Assistant Manager and Animal Care Specialist
CrossPointe Animal Hospital
07.2022 - 08.2023
- Conducted performance evaluations and provided constructive feedback to employees.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed, and hired employees
- Established team priorities, maintained schedules, and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Handled wide-ranging upkeep work for an animal care facility, including space disinfection, laundry, and supply restocking
- Bathed animals and completed basic grooming to support health
- Monitored animal behavior and condition for signs of distress or serious medical issues
- Updated records with information on weight, behaviors, and food intake
- Prepared comfortable bedding and refreshed items each day for optimal health
Cashier
Giant Food
05.2022 - 07.2022
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Engaged customers in pleasant conversation while completing cash register transactions
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Offered customers information about upcoming promotions and available items
- Stocked store shelves and end-caps with merchandise
- Addressed customer questions and complaints with professionalism.
Education
West Springfield High School
Skills
- Medication administration
- Animal husbandry
- Enclosure maintenance
- Relationship building
- Team leadership
- Conflict resolution
- Good communication
- Recruiting and interviewing
- Employee Scheduling
- Reliability
- Patience and Empathy
- Staff Management
Timeline
Swim Instructor
Big Blue Swim School
08.2023 - 09.2024
Assistant Manager and Animal Care Specialist
CrossPointe Animal Hospital
07.2022 - 08.2023
Cashier
Giant Food
05.2022 - 07.2022
West Springfield High School
Similar Profiles
Isabella NylandIsabella Nyland
Swim Instructor at Big Blue Swim SchoolSwim Instructor at Big Blue Swim School
Theodore Creecy IIITheodore Creecy III
Senior Deck Supervisor at Big Blue Swim SchoolSenior Deck Supervisor at Big Blue Swim School
Maren KnauerMaren Knauer
Swim Instructor at Big Blue Swim SchoolSwim Instructor at Big Blue Swim School