Abigail Carlson
Thornton,CO
Summary
Qualified [Desired Position] with background in assisting with event planning and execution. Proven ability to support smooth event operations while ensuring client satisfaction. Demonstrated organizational and communication skills in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Events Assistant
Adams 12 Five Star Schools
06.2024 - Current
- Observed venue policies and procedures to ensure a safe and clean environment
- Balanced monetary transactions with point of sale system used by district
- Described useful information about event with attendees to ensure complete understanding of safety policies for each venue
Sales Associate
Rocket Fizz
07.2022 - 04.2024
- Observed store policies and procedures to ensure a safe and clean environment
- Calculated financial transactions and refunds with the store computer system
- Addressed potential customers promptly with a friendly and engaging attitude
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front Desk
Hampton Inn
01.2021 - 06.2022
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Oversaw hotel protocols and ensure potential issues were resolved in compliance with management
- Streamlined front desk operations for increased efficiency and improved customer service.
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
Education
Bachelor of Arts Degree -
Colorado State University
Fort Collins, CO12.2020
Skills
- Academic Knowledge
- Guest relations expertise
- Multitasking Abilities
- Reliability
- Conflict Resolution
- Sales experience
- Food and beverage experience
- Clerical
- Time management abilities
- Problem-solving aptitude
Languages
German
Limited Working
Timeline
Events Assistant
Adams 12 Five Star Schools
06.2024 - Current
Sales Associate
Rocket Fizz
07.2022 - 04.2024
Front Desk
Hampton Inn
01.2021 - 06.2022
Bachelor of Arts Degree -
Colorado State University