Abigail Carney
Fort Stewart,USA
Summary
Dynamic professional with a strong foundation in training and instructional methodologies, dedicated to fostering team collaboration and driving results. Proven expertise in curriculum development and effective communication, coupled with the ability to adapt to evolving needs, ensures a tailored approach to learning. Committed to creating an engaging educational environment that inspires growth and development. Reliability and adaptability serve as cornerstones of a successful training strategy, enhancing overall effectiveness in diverse settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Training Instructor (Substitute)
DODEA
Fort Stewart, GA
02.2025 - Current
- Instructed diverse groups of students in core subjects, adapting lessons for various learning styles.
- Assisted teachers in preparing instructional materials and resources for daily activities.
- Monitored student progress and provided feedback to support individual learning goals.
- Developed strategies to address behavioral issues, fostering a supportive classroom atmosphere.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Front Office Manager
Fairfield Inn by Marriott
Valdosta, GA
04.2024 - 07.2024
- Oversaw daily front office operations to ensure exceptional guest experiences and satisfaction.
- Managed team schedules, optimizing staffing levels for peak times and enhancing service efficiency.
- Trained and mentored front desk staff, fostering a culture of excellence and accountability.
- Coordinated communication between departments to resolve guest issues promptly and effectively.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Director of Operations/Personal Assistant
Tower Maintenance Corporation
Valdosta, GA
05.2023 - 04.2024
- Coordinated project timelines, ensuring alignment with organizational goals and client expectations.
- Managed vendor relationships to secure quality materials at competitive prices, enhancing service delivery.
- Oversaw budget management, tracking expenditures, and forecasting future financial needs effectively.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Coordinated daily schedules, ensuring efficient time management for executives.
- Organized travel arrangements, optimizing itineraries and minimizing costs.
Assistant Manager
Claire's & Icing Stores
Lake City, FL
01.2020 - 09.2020
- Led daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices, enhancing team performance.
- Implemented inventory management systems, optimizing stock levels and reducing shrinkage.
- Analyzed sales reports to identify trends and develop strategies for improved product placement.
- Coordinated promotional events, increasing foot traffic and boosting seasonal sales initiatives.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Server/Bartender
Olive Garden
Valdosta, GA
07.2016 - 01.2020
- Delivered exceptional customer service, ensuring high satisfaction and repeat business.
- Managed multiple tables simultaneously, enhancing workflow efficiency during peak hours.
- Implemented upselling strategies, increasing overall sales through enhanced guest experiences.
- Resolved customer complaints effectively, maintaining a positive dining atmosphere.
- Assisted in developing training materials for onboarding new employees, improving consistency in service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front Desk Receptionist
Fairfield inn & suites
Valdosta, GA
07.2017 - 01.2019
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using property management systems.
- Trained new staff on front desk procedures and customer interaction protocols to enhance team performance.
- Assisted in maintaining a clean and welcoming lobby environment, contributing to positive guest experiences.
- Developed and maintained strong relationships with guests, enhancing loyalty through personalized service interactions.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
Associate's degree - General Studies
Wiregrass Georgia Technical College
Valdosta, GA12-2025
College certificate - Nursing technician
Wiregrass Georgia Technical College
Valdosta, GA05.2022
Skills
- Collaborative teamwork
- Behavior modification
- Instructional support
- Academic coaching
- Special education support
- First aid and CPR
- Classroom management
- Emotional support
- Documentation
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Critical thinking
- Multitasking Abilities
- Active listening
- Strategic planning and execution
Certification
- Driver's License
- Nursing Technician Certificate May 2023 to Present
Timeline
Training Instructor (Substitute)
DODEA
02.2025 - Current
Front Office Manager
Fairfield Inn by Marriott
04.2024 - 07.2024
Director of Operations/Personal Assistant
Tower Maintenance Corporation
05.2023 - 04.2024
Assistant Manager
Claire's & Icing Stores
01.2020 - 09.2020
Front Desk Receptionist
Fairfield inn & suites
07.2017 - 01.2019
Server/Bartender
Olive Garden
07.2016 - 01.2020
Associate's degree - General Studies
Wiregrass Georgia Technical College
College certificate - Nursing technician
Wiregrass Georgia Technical College