Summary

Overview

Work History

Education

Skills

Interests

References

Timeline

Abigail Cartagena-Thoms

Chesapeake,VA

Summary

Experienced Optometric Technician with excellent attention to detail and communication skills. Committed to helping licensed optometrists deliver top-quality care to patients. Highly competent in using industry standard equipment and instruments to conduct testing under direction of licensed optometrist. A highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

Work History

Optometric Technician

MyEyeDr

Va Beach, Virginia

04.2023 - Current

I provided essential support to Optometrists in delivering high-quality patient care
My responsibilities include conducting pre-testing procedures, such as measuring visual acuity, auto-refractor, intraocular pressure, and performing retinal imaging
I also assist in patient examinations, gather medical histories, and prepare patients for their eye exams before they see the Optometrist
I educate patients on contact lens care and usage, manage patient records, and ensure the examination rooms and equipment are clean and well-maintained
My role also involves coordinating with other staff to manage appointment schedules and gather insurance information along with ensuring a smooth workflow, contributing to an exceptional patient experience.

Store Associate

Aldi

VA Beach, Virginia

07.2021 - 03.2023

My primary responsibilities include ensuring the smooth operation of daily store activities This involves stocking shelves, maintaining inventory levels, and ensuring the store is clean and well-organized
I assisted customers by providing exceptional service, answering questions, and addressing concerns
Operating cash registers and managing transactions accurately and efficiently is a key part of my role
I participated in unloading deliveries, organizing backroom storage, and adhering to company policies and safety standards.

Customer Service Associate

Walgreens

VA Beach, Virginia

12.2019 - 04.2021

I was responsible for providing exceptional customer service, ensuring customer satisfaction through efficient and friendly assistance
My duties include greeting and assisting customers, handling transactions, and maintaining a clean and organized store environment
I managed the photo department, which involves helping customers with photo printing services, handling photo orders, and ensuring the photo equipment is in good working condition
I was in charge of ordering shipment each week for the photo department
I stocked shelves, manage inventory, and handle customer inquiries and complaints promptly and professionally.

Education

Bachelor of Biomedical Sciences -

Old Dominion University

05-2025

Associates of Science Degree - Social Sciences

Tidewater Community College

05.2022

Advanced High School Diploma -

Princess Anne High School

06.2019