MARCEDES WILLIAMS
Www.linkedin.com/in/marcedes-a-williams/
Summary
Driven HR Business Partner bringing 10+ years of experience in human resource leadership and organizational development. Persuasive communicator and decisive team manager. Demonstrate strong business acumen with in-depth knowledge of employee relations. A creative leader with a commitment to collaboration to develop internal growth through building people and process capabilities. Create and drive a culture of continuous improvement, operational excellence and strengthen the business alignment of the HR function. Hands-on experience in diverse industries operating over multiple jurisdictions in multiple countries in corporate, union and non-union environments. Career success achieved through effective communication and compliance understanding. Excellent organizational and time management skills coupled with task prioritization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Director
Covetrus
Portland, ME
01.2021 - Current
- Responsible for shaping, implementing and evaluating the human resource strategy for multiple business units including Marketing/eCommerce, Client Success, Global Proprietary Brands, Category Management, Manufacturer Relations and 3 Group Purchasing Organizations (GPO) supporting 5 VPs and 700+ employees within their remits.
- Partner with clients to develop and execute long-term and short-term HR strategies that directly support and enable the company’s strategic plan including leading 7 Transformation workshops and 4 Leadership Skills workshops, specifically focused on inspirational communication.
- Provide timely and proactive guidance to business leaders on matters involving human capital including staffing, organizational design, compensation, talent management, succession planning and change management, highlighting the build out of the 2022 NA Customer Success Optimization strategy focused to drive customer success.
- Effectively use technology, benchmarking, vendor management and the HRIS system to obtain, analyze and utilize data to inform decision making.
- Serve as a member of the Global Inclusion &Diversity Advisory Board and as an I&D Champion for the Europe & Global Category Management BU; the work I am committed to doing includes promoting recruitment, retention and the continued success of an inclusive and diverse workforce, support awareness and accelerate best practices that addresses structural barriers and invigorate adoption that inspires action with truth and transparency. These efforts have resulted in 14 newly established Employee Resource Groups (ERGs) and Interest Groups (IGs) in less than 2 years.
- Stay abreast of changes in HR law and ensure programs and policies are compliant with state and federal laws and regulations including FMLA, ERISA, FLSA and HIPAA.
- Created and facilitated 3 learning modules for 335+ people leaders across the North America BU on leading themselves, others and the business receiving a positive feedback rate of 86%.
Human Resource Program Manager
Radical Inc.
King of Prussia, PA
01.2018 - 01.2021
- Reported to VP of HR supporting 1000+ employees across multiple business units within North America and Chenai, India, managing 5 Direct Reports; HR Manager and HR Generalist in Chenai, India, 2 HR Coordinators and 1 Senior HR Coordinator within the Shared Service Center.
- Supported the execution of critical project initiatives resulting in driving HR functional excellence, process improvement/mapping and analyzing key HR metrics for employee engagement.
- Developed reporting that tracked turnover, cross-functional movement, identified risk employees and action plans to increase productivity resulting in a turn-over decline of 9% vs. PY.
- Collected and analyzed HR and organizational data that supported HR initiatives and drove ROI results.
- Collaborated with the CEO, CAO and the VP of Fulfillment Operations on implementation and execution of a cross functional “Field Experience” Program that allowed employees in corporate functions to have hands-on experience in the hands-on operations component of our business.
Human Resource Generalist
Icon Clinical Research, LLC
North Wales, PA
01.2014 - 01.2017
- Created a process improvement tool that assisted in the conducting and tracking of exit interviews, compiled collected information, reported on results and developed action plans based on learnings resulting in process improvement report yielded a 5% favorability increase on the organizational survey vs PY.
- Created reporting to assist in identifying problematic benefit trends prior to open enrollment resulting in savings of $10M+ vs hiring additional seasonal staff to handle issues.
- Led mentoring program to help develop supervisors, managers and other HR professionals resulting in a 10% increase vs P2Y on Development favorability scores.
Human Resources Coordinator
Open Systems Technologies
Philadelphia, PA
01.2013 - 01.2014
- Coordinated compliance including work visas, background/reference checks and drug testing for professional staff hired and then outsourced to other companies.
- Promoted to a newly created position handling compliance for the entire company, including all regional accounts.
Education
MASTER OF BUSINESS EDUCATION -
Temple University
BACHELOR OF BUSINESS ADMINISTRATION - undefined
Temple University
Skills
Human Resource strategist
Change management
Organizational effectiveness
Talent development
Performance management
Project management
Learning and development
Employee engagement
Rewards and recognition
Process Improvement
Workday
Certification
Women's Entrepreneurship Certification | Cornell University | Ithaca, NY | July 2020
Complete Values Profile Certification | Complete Coherence | Romsey, UK | December 2021
Affiliations
Society for Human Resource Management (SHRM) | Member | 2019 - Current
Accomplishments
Inspire Award Nominee | Icon Clinical Research, LLC. | Enhancing Relationships | 2016
Inspire Award Nominee | Icon Clinical Research, LLC. | Exceeding Expectations | 2016
Inspire Award Nominee | Icon Clinical Research, LLC. | Excellence Execution | 2017
Timeline
Human Resources Director
Covetrus
01.2021 - Current
Human Resource Program Manager
Radical Inc.
01.2018 - 01.2021
Human Resource Generalist
Icon Clinical Research, LLC
01.2014 - 01.2017
Human Resources Coordinator
Open Systems Technologies
01.2013 - 01.2014
MASTER OF BUSINESS EDUCATION -
Temple University
BACHELOR OF BUSINESS ADMINISTRATION - undefined
Temple University