Summary
Overview
Work History
Education
Skills
Timeline
Generic

ABIGAIL CHAVEZ

Brooklyn

Summary

Compassionate and dedicated multitalented professional with over a year of healthcare/medical experience; as well as 16 years of experience in administration, customer service, warehouse operations, and hospitality. Seeking high-quality employment in customer service to provide exceptional expertise. Diligent and detail-oriented professional offering several years of experience preparing patients for and procedures. Skilled at coordinating supplies, preparing fields and maintaining aseptic conditions. Knowledgeable about hipaa requirements and industry standards. Works well in fast-paced, stressful environments. Skilled health technologist with diverse experience in various medical settings, including laboratories and patient care environments. Possess strong analytical skills and adept at utilizing modern healthcare technologies to improve patient outcomes. Demonstrated ability to work effectively in team settings, contributing to enhanced operational efficiency. Improved patient data management processes, leading to more accurate health monitoring and reporting.

Overview

7
7
years of professional experience

Work History

Hemodialysis Technician

FRESENIUS DIALYSIS
Bronx
10.2024 - Current
  • Configured and tested dialysis machines per established protocols, including priming lines and setting treatment parameters.
  • Cannulated patients' vascular access and managed complications while assisting charge nurse with catheter treatments.
  • Monitored patients continuously during treatment, observing vital signs, blood flow rates, and machine alarms to initiate corrective actions.
  • Ensured cleanliness and sterility in work environment through proper disinfection of equipment and supplies.

Medical Scribe/Technician

CityMD
Yonkers
07.2024 - 10.2024
  • Documented HIPAA compliant, accurate, and detailed records of patient visits within Athena Healthcare platform promptly
  • Assisted physicians with patient care and medical procedures, including phlebotomy and EKG setup.
  • Coordinated referrals to specialists, ensuring comprehensive aftercare for patients.
  • Maintained a clean and professional environment while delivering compassionate patient care.

Shift Supervisor

Starbucks Coffee Company
Queens
10.2018 - 01.2021
  • Developed and implemented training program for barista staff, enhancing drink consistency and quality.
  • Provided on-the-job training to new staff members.
  • Managed inventory levels to ensure adequate supply of coffee beans, milk, syrups, and other ingredients.
  • Maintained cleanliness and organization of coffee bar area according to health code standards.
  • Provided excellent customer service through accurate order-taking and effective complaint resolution.

Warehouse Operations Manager

Fridge No More
  • Implemented new barcode scanning system, enhancing inventory tracking accuracy and efficiency.
  • Collaborated with cross-functional teams to optimize warehouse layout and streamline workflow processes.
  • Negotiated contracts with third-party logistics providers, reducing transportation costs while maintaining service levels.

Education

BLS/CPR Certification -

American Red Cross
New York, NY
09.2024

Associate’s Degree - Literature

Borough of Manhattan Community College
New York, NY
08.2015

Skills

  • Dialysis machine setup
  • Patient monitoring
  • HIPAA compliance
  • Inventory management
  • Cross-functional collaboration
  • Customer service

Timeline

Hemodialysis Technician

FRESENIUS DIALYSIS
10.2024 - Current

Medical Scribe/Technician

CityMD
07.2024 - 10.2024

Shift Supervisor

Starbucks Coffee Company
10.2018 - 01.2021

Warehouse Operations Manager

Fridge No More

BLS/CPR Certification -

American Red Cross

Associate’s Degree - Literature

Borough of Manhattan Community College