Abigail Cicero
Meridian,Idaho
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Old Navy
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Operated POS terminals and cash drawer balancing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- November 2023 Employee of the Month
Shift Leader
Culver's Restaurant
11.2022 - 05.2023
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Team Member
Culver's Restaurant
05.2019 - 11.2022
- Processed payments and collected cash payments for order totals
- Maintained clean, sanitized, and well-organized food preparation zones
- Greeted customers promptly and took orders to keep the flow of traffic moving
- Reduced customer wait times by quickly and efficiently operating customer window and sales register
- Checked completed orders for accuracy and bagged meals for easy carrying.
Concession Stand Worker
The Ambrose School
09.2020 - 04.2022
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Education
High School Diploma -
The Ambrose School
6100 N Locust Grove Rd, Meridian, ID 8364605.2022
Some College (No Degree) - Spanish
College of Western Idaho
Nampa, IDSkills
- Complaint Resolution
- Leadership
- Role Modeling
- Interpersonal Skills
- Team Member Motivation
- Hospitality and Professionalism
- Lover of languages - learning Italian and Spanish
- 6 years of Acting in High School
- 10 years of Violin
Languages
Spanish
Elementary
Latin
Professional Working
Italian
Elementary
Timeline
Sales Associate
Old Navy
08.2023 - Current
Shift Leader
Culver's Restaurant
11.2022 - 05.2023
Concession Stand Worker
The Ambrose School
09.2020 - 04.2022
Team Member
Culver's Restaurant
05.2019 - 11.2022
High School Diploma -
The Ambrose School
Some College (No Degree) - Spanish
College of Western Idaho