Adaptable and results-driven individual with a background in customer service and training. Known for effective conflict resolution and collaboration skills, aiming to support operational excellence and elevate customer experiences.
Overview
1
1
year of professional experience
Work History
Waitress Trainee
Buffalo Wild Wings
Logansport, Indiana
06.2025 - Current
Provided excellent customer service by addressing any complaints or concerns promptly.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Collaborated with team members to ensure smooth service and enhance customer satisfaction during peak hours.
Assisted other wait staff members in times of heavy customer traffic to ensure smooth service and customer satisfaction.
Cashier Trainer
Buffalo Wild Wings
Logansport, Indiana
10.2024 - Current
Trained new cashiers on register operations and customer service techniques.
Ensured compliance with company policies during cashier transactions and operations.
Conducted regular assessments of cashier performance and provided constructive feedback.
Assisted management in developing training materials and resources for staff.