Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Abigail cogswell

Peru,IN

Summary

Adaptable and results-driven individual with a background in customer service and training. Known for effective conflict resolution and collaboration skills, aiming to support operational excellence and elevate customer experiences.

Overview

1
1
year of professional experience

Work History

Waitress Trainee

Buffalo Wild Wings
Logansport, Indiana
06.2025 - Current
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Collaborated with team members to ensure smooth service and enhance customer satisfaction during peak hours.
  • Assisted other wait staff members in times of heavy customer traffic to ensure smooth service and customer satisfaction.

Cashier Trainer

Buffalo Wild Wings
Logansport, Indiana
10.2024 - Current
  • Trained new cashiers on register operations and customer service techniques.
  • Ensured compliance with company policies during cashier transactions and operations.
  • Conducted regular assessments of cashier performance and provided constructive feedback.
  • Assisted management in developing training materials and resources for staff.

Education

High School Diploma -

Carroll Jr/Sr High School
Flora
05-2025

Some College (No Degree) - Criminal Justice

Indiana University, Kokomo
Kokomo, IN

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Cash handling
  • Training development
  • Communication skills
  • Problem-solving
  • Memory retention

References

References available upon request.

Timeline

Waitress Trainee

Buffalo Wild Wings
06.2025 - Current

Cashier Trainer

Buffalo Wild Wings
10.2024 - Current

High School Diploma -

Carroll Jr/Sr High School

Some College (No Degree) - Criminal Justice

Indiana University, Kokomo
Abigail cogswell