Summary
Work History
Education
Skills
Additional Information
Timeline
BusinessDevelopmentManager
Abigail Cohen

Abigail Cohen

Administrative | Management
Jacksonville,FL

Summary

Highly organized professional with over 13 years of experience in administrative, guest service, and leadership roles. Demonstrated success in creating efficiencies through problem-solving and implementing streamlined processes.

Work History

Dispensing Coordinator/Clerk

Fresenius Medical Care
11.2022 - 01.2025
  • Collaborated with department heads on special assignments to develop strategic plans aligning with overall company objectives, supporting executive decision-making.
  • Provided quality clerical support through accurate data entry, organized document management, concise email correspondence, mail handling, and promptly overseeing the operation of office equipment.
  • Authored training materials. Instructed peers and tracked team development.
  • Improved team compliance with regular communication highlighting new procedures and revisiting standard practices.
  • Communicated with vendors, ensuring timely delivery. Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Enhanced team morale, organizing staff events. Reinforced productive behaviors by providing recognition with specific praise.
  • Protected confidential information, by adhering to strict privacy policies.

Pastry Chef/Pastry Sous Chef

Cassis
11.2016 - 05.2022
  • Streamlined pastry production by implementing efficient processes, reducing waste and increasing productivity.
  • Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during peak business hours.
  • Supervised team. Taught pastry techniques, prioritized production, assigned tasks, emphasized food safety.
  • Effectively managed multiple tasks simultaneously, maintaining consistent quality across all products.
  • Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
  • Conducted inventory management to minimize waste and optimize stock levels, contributing to cost efficiency.

Store Manager

Build-A-Bear Workshop
10.2008 - 10.2014
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Coordinated special events such as product launches and mascot appearances to drive customer engagement and increase sales opportunities.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Education

Bachelor of Arts (BA) -

University of South Florida
Tampa

Skills

  • Organization
  • Effective Communication
  • Resourceful / Problem-Solver
  • Attention to Detail
  • Microsoft Office/MS 365
  • Google Workspace
  • Process Improvement & Development
  • Customer Engagement Phone Etiquette
  • Inventory Control / Supply Ordering
  • Records Management / Digital Filing Systems

Additional Information

https://www.linkedin.com/in/abigail-cohen-thinks/

Timeline

Dispensing Coordinator/Clerk

Fresenius Medical Care
11.2022 - 01.2025

Pastry Chef/Pastry Sous Chef

Cassis
11.2016 - 05.2022

Store Manager

Build-A-Bear Workshop
10.2008 - 10.2014

Bachelor of Arts (BA) -

University of South Florida
Abigail CohenAdministrative | Management