Summary
Overview
Work History
Education
Skills
Timeline
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Abbey Coleman

Manhattan,Illinois

Summary

Dynamic and results-driven SAAS Account Executive with a proven track record of excellence in both inbound and outbound prospecting, lead generation, consultation, and consistently surpassing sales targets. With a keen understanding of the SAAS landscape and a customer-centric approach. Proven track record of forging strong client relationships, driving revenue growth while ensuring client satisfaction.

Overview

12
12
years of professional experience

Work History

Account Executive

Sprout Social
04.2022 - Current
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Recorded and maintained sales prospect and sales data within customer relationship management system.
  • Managed sales cycle to maintain solid customer base.
  • Conducted in-depth needs analysis to tailor SAAS solutions to each client's unique requirements, fostering trust and delivering valuable solutions that drive business success.
  • Supported sales and reporting for small and medium-sized accounts.

Sales Development Representative

Sprout Social
03.2020 - 03.2022
  • Managed an accurate sales pipeline to maintain high volume of activity.
  • Employed consultative approach to assess customer needs and business challenges.
  • Maintained an average of 106% quota attainment for 12 months
  • Directed customer leads to connections department for further assistance.

Business Development Representative

Groupon
01.2019 - 03.2020
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
  • Negotiated contracts and closed sales with new and existing clients in the Restaurant Industry
  • Vetted and reached out to roughly 80 prospects per day, resulting in 15 closed deals in Q4 and $22,000 in revenue (133% to goal)
  • Worked with marketing teams to create, deploy and optimize effective campaigns for Restaurant merchants

Inside Sales Representative

Silk Screen Express Inc
01.2012 - 08.2018
  • Developed and deepened customer relationships to drive revenue growth
  • Take orders from customers as well as help any customer with complaints or questions that the customer may have
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries

Education

Bachelor of Science - Marketing

Illinois State University
Normal, IL
2018

Skills

  • Business-to-customer expertise
  • Lead generation
  • Use of Salesforce and other CRM tools
  • SAAS sales
  • Prospecting and Cold Calling
  • Forecast Preparation
  • Sandler Methodology of Sales
  • Challenger Training Certified

Timeline

Account Executive

Sprout Social
04.2022 - Current

Sales Development Representative

Sprout Social
03.2020 - 03.2022

Business Development Representative

Groupon
01.2019 - 03.2020

Inside Sales Representative

Silk Screen Express Inc
01.2012 - 08.2018

Bachelor of Science - Marketing

Illinois State University

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Abbey Coleman