Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Cooper

Cashier, Customer Service At Costco Wholesale
Fort Myers,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Cashier, Customer Service Representative

Costco Wholesale
Fort Myers, FL
11.2020 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Front End

Chick-fil-A
Cape Coral, FL
01.2020 - 11.2020
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Jumper

UPS
Fort Myers, FL
10.2019 - 12.2019
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

High School Diploma -

Homeschooled
North Fort Myers, FL
08.2019 - 05.2020

Skills

Customer assistance

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Timeline

Cashier, Customer Service Representative

Costco Wholesale
11.2020 - Current

Front End

Chick-fil-A
01.2020 - 11.2020

Jumper

UPS
10.2019 - 12.2019

High School Diploma -

Homeschooled
08.2019 - 05.2020

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Abigail CooperCashier, Customer Service At Costco Wholesale