Abigail Crain
Hockley,TX
Summary
Goal-oriented Receptionist with exceptional computer skills and telephone etiquette. Proficient in handling front desk operations, greeting guests, and resolving immediate issues. Seeking a challenging administrative role in a fast-paced environment to contribute to company growth.
Overview
1
1
year of professional experience
Work History
Receptionist
Tomball Family Eye Care
Tomball, TX
05.2024 - Current
- Greeted and assisted visitors effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Using communication systems to schedule, contact, and coordinate healthcare.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various through the EMR system accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Case management of prescriptions to the local pharmacy.
- Ordering and processing POS payments.
- 10-key experience and data entry.
Canvasser
The Window Source of Houston
Tomball, TX
02.2024 - 05.2024
- Conducted door-to-door outreach in assigned neighborhoods.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Acquired new customers and identified unique needs to deliver relevant products.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Provided additional support when needed such as setting appointments or scheduling deliveries.
- Developed and implemented strategies for setting appointments with potential customers.
- Managed calendars by setting appointments, meeting deadlines and ensuring all necessary paperwork is completed on time.
Education
High School Diploma -
Gospel Truth Christian Academy
Tomball, TX05-2024
Skills
- File Management/Electronic Medical Record Microsoft suite
- 10-KEY
- Clerical Support
- Data Entry
- Customer Service
- Billing
- Sales
- EMR systems
Timeline
Receptionist
Tomball Family Eye Care
05.2024 - Current
Canvasser
The Window Source of Houston
02.2024 - 05.2024
High School Diploma -
Gospel Truth Christian Academy