Abigail Croft
Louisville
Summary
Proactive Paramedic experienced in providing quality care in high-pressure situations. Delivered enhanced patient outcomes through commitment, compassion, and effective team communication. Motivated to embrace new challenges while demonstrating strong work ethic, adaptability, and interpersonal skills.
Overview
1
1
Certification
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Paramedic
Fairdale Fire Department
Fabens
02.2026 - Current
- Emergency medical care for patients in various situations.
- Collaborated with fire and rescue teams on emergency response efforts.
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Maintained accurate patient records and documentation for treatment provided.
- Trained new paramedics on protocols and emergency procedures.
Paramedic
St Matthews Fire Protection District
Louisville
09.2021 - Current
- Documented calls in reports to ensure accurate record-keeping of incident types and treatment courses.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Maintained composure during emergencies and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Fostered collaborative relationships with medical professionals to enhance patient care quality and efficiency.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Assessed emergency situations to prioritize timely medical care for patients in critical need.
Barista Shift Supervisor
Starbucks
Louisville
04.2018 - 04.2021
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Supported highest standards of conduct and service to support company reputation.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Operated headset to take orders from drive-thru, detailed costs to customers and collected payments, returning coin, bills, payment cards and receipts.
- Weighed, grounded and packed coffee to prepare customer orders.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Oversaw food preparation, production and presentation according to quality standards.
Shift Leader
Baskin Robins
Louisville
03.2017 - 04.2018
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees while monitoring completion to ensure operational efficiency.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Mentored and coached staff through constructive feedback, enhancing job performance and team collaboration.
- Checked orders for quality and completeness.
- Resolved escalated customer concerns and emergencies, maintaining service standards in absence of manager.
- Prepared food orders for customers to company standards.
Education
Some College (No Degree) - Exercise Science, Sports Administration
Bellarmine University
Louisville, KYAssociate of Applied Science - Paramedicine
Jefferson Community And Technical College
Louisville, KY 01.2024 - 12.2025
High School Diploma -
Portland Christian School
Louisville, KY06-2019
Skills
- IV insertion
- Vital assessments
- Field patient assessments
- CPR and First Aid
- Emergency vehicle operation
- Emergency management
- Medical software usage
- Medical supply management
- Documentation
- Reporting and documentation
- Team collaboration
- Critical decision-making skills
- Patient communication
Certification
- Paramedic (KBEMS + NREMT)
- BLS - CPR
- ACLS
- PALS
- Pediatric Abusive Head Trauma (PAHT) Certification
- Prehospital Trauma Life Support (PHTLS)
- NIMS 100, 200, 700, 800
- HIV/AIDS
Timeline
Paramedic
Fairdale Fire Department
02.2026 - Current
Associate of Applied Science - Paramedicine
Jefferson Community And Technical College
01.2024 - 12.2025
Paramedic
St Matthews Fire Protection District
09.2021 - Current
Barista Shift Supervisor
Starbucks
04.2018 - 04.2021
Shift Leader
Baskin Robins
03.2017 - 04.2018
High School Diploma -
Portland Christian School
Some College (No Degree) - Exercise Science, Sports Administration
Bellarmine University