Abigail Crum
Charleston,WV
Summary
Experienced Program Manager with expertise in client advocacy and community outreach. Focused on enhancing program compliance and service coordination to support youth and families effectively. Strong communicator and collaborator, driving community initiatives and fostering positive outcomes through resource coordination and problem-solving. Dedicated program manager recognized for enhancing youth and family development initiatives. Strong advocate for client services, fostering community partnerships and driving successful outreach efforts.
Overview
6
6
years of professional experience
Work History
Program Manager
Stepstone Family & Youth Services
Dunbar, West Virginia
06.2025 - Current
- Coordinated program activities that enhanced youth and family development initiatives.
- Organized community outreach efforts that increased awareness of available services.
- Oversaw program compliance with requirements, schedule and budget.
- Conducted regular team meetings to track progress and resolve issues arising from program execution.
- Collaborated with team members to enhance service delivery processes for clients.
Licensing Specialist
Necco
Elkview, West Virginia
01.2025 - 05.2025
- Reviewed and analyzed licensing applications for accuracy and completeness.
- Coordinated with internal teams to facilitate licensing processes and approvals.
- Coordinated with external vendors to obtain necessary documentation for license applications.
- Collaborated with regulatory agencies to ensure adherence to guidelines.
- Assisted in the preparation of reports summarizing current licensing activities.
Shelter Social Worker
Childrens Home Society
Charleston, West Virginia
05.2020 - 12.2024
- Advocated for children's rights within the child welfare system.
- Provided crisis intervention and support during emergencies or transitions.
- Coordinated services with social service agencies and community organizations to streamline support for clients.
- Coordinated with schools and community resources to enhance access to client services.
- Educated families on available resources and coping strategies, empowering them to manage challenges effectively.
- Provided compassionate care and support to youth in residential settings.
- Monitored daily living activities to ensure safety and well-being.
Education
Bachelor of Science - Psychology
Ohio Valley University
Parkersburg, WV05-2020
Skills
- Project planning
- Program evaluation
- Service coordination
- Community outreach
- Client advocacy
- Resource coordination
- Problem solving
- Team collaboration
- Effective communication
Timeline
Program Manager
Stepstone Family & Youth Services
06.2025 - Current
Licensing Specialist
Necco
01.2025 - 05.2025
Shelter Social Worker
Childrens Home Society
05.2020 - 12.2024
Bachelor of Science - Psychology
Ohio Valley University