Abigail Darko
Tulsa,USA
Summary
Business Analytics Student focused on applying data insights and technical skills to address organizational challenges. Delivered impactful solutions through analytical thinking and problem-solving capabilities.
Overview
2
2
years of professional experience
Work History
Student Hospitality Support Concierge
ORU Concierge/Residential Service
Tulsa
08.2024 - Current
- Acted as the primary information resource for parents, students, and staff, addressing housing-related inquiries for 30–50 individuals daily through effective communication and cross-departmental coordination.
- Assisted residents with inquiries about services and local attractions, enhancing overall campus experience.
- Coordinated dining, transportation, and entertainment reservations to streamline access to local amenities.
- Supported the Assistant Director of Concierge by managing schedules, processing 10+ applications, coordinating communications, and training new student workers.
- Oversaw package deliveries, ensuring timely distribution to residents and boosting service satisfaction.
Corporate Services Intern
Farmerline Accra Office
Accra, Ghana
07.2024 - 08.2024
- Prepared professional report and presentation (2024) analyzing agricultural challenges in Freetown, clearly outlining Mergdata’s role in addressing these issues.
- Conducted comprehensive research on key challenges facing farmers in Freetown, Sierra Leone, synthesizing findings into actionable themes to inform strategic initiatives.
- Coordinated training sessions, boosting local farmers' knowledge of best practices.
- Assisted in project coordination by updating stakeholders on progress and developments.
- Executed data entry for farmer registration in outreach programs, streamlining operational processes.
Education
Bachelor of Science - Business Analytics
Oral Roberts University
Tulsa, OK05-2027
Skills
- Project management
- Executive reporting
- Data visualization
- Advanced Excel modeling
- Microsoft Office Suite
- Google Workspace applications
- Online secondary research
- Critical thinking
- Team collaboration
- Effective communication
- Cross-cultural communication
- Proactive mindset
Projects
The Williams Companies Ratio Project, Tulsa, OK, Conducted a 6-year financial analysis of The Williams Companies, benchmarking liquidity, profitability, and solvency ratios against key competitor Energy Transfer LP and industry averages using MS Excel to evaluate financial performance and competitive positioning. Prepared dynamic Excel charts and visualizations to compare long-term performance against industry averages and key competitor Energy Transfer LP, summarizing key takeaways for decision-making. Performed an in-depth ratio analysis using 10-K financial statements, identifying a 71.7% higher leverage level in 2023 compared to Energy Transfer LP.
Timeline
Student Hospitality Support Concierge
ORU Concierge/Residential Service
08.2024 - Current
Corporate Services Intern
Farmerline Accra Office
07.2024 - 08.2024
Bachelor of Science - Business Analytics
Oral Roberts University