Abigail Dean
Summary
Highly efficient Billing Coordinator with experience in internal medicine, pain management, ambulatory surgical center,
urgent care, and emergency physician professional billing. Currently assisting a team of over 50 physicians complete
emergency department patient charts and procedure documentation accurately and efficiently for coding and insurance
billing in addition to acting as a liaison between physicians, a contracted billing company, and hospital directors. Nine
years of experience working in healthcare administration on the medical coding and billing side and as administrative
support for hospital staff. Seeking remote position within the United States. Preference for long-term employment
with opportunities for advancement.
Overview
9
9
years of professional experience
Work History
Regional Billing Coordinator
Maryland Emergency Medicine Network Physicians
Baltimore, MD
12.2018 - Current
- Communicate daily with 50+ physicians across three University of Maryland hospital emergency departments regarding chart deficiencies and missing data
- Conduct daily/weekly/monthly audits of emergency department records for chart completion and accuracy with an average of 150 charts reviewed per day
- Review location-specific reports from contracted billing company detailing chart deficiencies that prevent coding and provide updates on completion status weekly
- Electronically transmit recently completed charts to contracted billing company
- Collaborate with Health Information Management team within the hospital system to clear chart deficiencies and prevent suspension of physician privileges
- Compile spreadsheets of outstanding physician charts and share with site directors and leadership team monthly
- Assist with quarterly/yearly coding and finance audits
- Utilize PICIS and Cerner EMR software
Medical Biller
U.N.I Urgent Care Center
Clarksville, MD
06.2018 - 12.2018
- Audit medical records from six urgent care centers throughout Maryland for accuracy and completion
- Code and bill outpatient claims at the rate of approx
- 150 per day
- Examine acknowledgement summaries and clearinghouse reports to ensure daily submission of claims
- Answer patient phone calls, email inquiries, and mail correspondence
- Accept patient credit or debit card payments through secure online portal
- Aid front desk staff with questions regarding collection of patient payments and insurance information
- Report to office manager and medical director in monthly meetings
Medical Billing Associate
Sentinel Health
Glen Burnie, MD
09.2015 - 06.2018
- Complete coding and billing of insurance claims for three family practice facilities and one maxillofacial surgeon
- Identify and correct errors on insurance claims and re-file denied/rejected claims
- Answer patient phone calls and mail correspondence
- Create and implement payment plans for patient balances and mail reminder letters
- Lead HIPPA training for all new hires
Education
Electronic Health Records Specialist Course - undefined
Anne Arundel Community College
December 2018
High School Diploma - undefined
Meade Senior High School
June 2015
Skills
- 3 years of experience with EPIC software
- 5 years of experience with PICIS/ED Pulsecheck and Cerner software
- HIPPA compliant
- Strong work ethic
- Knowledgeable in ICD-10 and CPT codes for use in a
- Professional, outpatient setting
- Works well with a team
- Extremely organized
- Detail oriented
Timeline
Regional Billing Coordinator
Maryland Emergency Medicine Network Physicians
12.2018 - Current
Medical Biller
U.N.I Urgent Care Center
06.2018 - 12.2018
Medical Billing Associate
Sentinel Health
09.2015 - 06.2018
Electronic Health Records Specialist Course - undefined
Anne Arundel Community College
High School Diploma - undefined
Meade Senior High School
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