Abigail Dillard
Conroe
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Black Rock Coffee Bar
08.2025 - Current
- Crafted high-quality espresso beverages, ensuring consistency in flavor and presentation.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Assisted in training new staff on coffee preparation techniques and customer service protocols.
- Implemented efficient workflows to enhance order processing speed during peak hours.
- Developed strong relationships with customers, providing personalized service to encourage repeat business.
Server/Bartender
Nacho Padres
09.2024 - Current
- Caring people person; loves making connections and sparking interest with guests.
- Intelligent and fast learner; very knowledgeable and coachable.
- Adaptive and precise; will roll with the punches and ensure things get done correctly and efficiently.
Lead Coach/Membership Staff/Personal Trainer
YMCA
11.2022 - 03.2025
- Patient and flexible; able to support the needs of all ages, and understand the difference in learning methods.
- High energy and uplifting; contributes a positive attitude in any situation and encourages others.
- Organizational skills and professionalism; can effectively lead groups of people and relay information to both staff and guests.
- Led training programs for staff, enhancing coaching techniques and improving participant engagement.
- Mentored new coaches, providing guidance on best practices and promoting professional development within the team.
Sales Representative
My DIY Terrarium
02.2023 - 08.2024
- Organized; keeps accurate records of sales and inventory.
- Adaptable; able to meet the needs of both the customers expectation and producers needs.
- Trustworthy and highly functional; able to work at a high capacity level and ensure things are done properly.
FOH staff
Farley’s Fit Kitchen
03.2023 - 10.2023
- Strong communication skills; provides cohesive connection between BOH employees to FOH employees, ultimately providing the best experience for the guest.
- Friendly and approachable; kind personality sets the tone for openness and honestly within the workplace.
- Focused and progressive; takes consumer feedback into consideration and aims to better product for the guest.
Education
High school diploma -
Grand Oaks High School
Spring, TX05.2025
Skills
- Food handlers & TABC certified
- Food safety
- Cash handling
- Cocktail experience
- Restaurant experience
- Customer service
- Team player
- Time management
- Friendly and outgoing
- Opening and closing duties
- Excellent memory
Certification
cpr
Timeline
Barista
Black Rock Coffee Bar
08.2025 - Current
Server/Bartender
Nacho Padres
09.2024 - Current
FOH staff
Farley’s Fit Kitchen
03.2023 - 10.2023
Sales Representative
My DIY Terrarium
02.2023 - 08.2024
Lead Coach/Membership Staff/Personal Trainer
YMCA
11.2022 - 03.2025
High school diploma -
Grand Oaks High School