Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Reed

White House,TN

Summary

Seasoned Director of Operations with a proven track record with specializing in strategic planning and execution. Expert in leading cross-functional teams to exceed goals through innovative cost-saving strategies and effective vendor management. Demonstrates exceptional problem-solving abilities and leadership skills, ensuring project success and performance enhancement. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, and timeline projects.

Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

9
9
years of professional experience

Work History

Environmental Service Director

Charter Senior Living of White House
White House
08.2024 - Current
  • Oversaw daily operations ensuring high standards of care for residents.
  • Implemented staff training programs to enhance service delivery and teamwork.
  • Coordinated supply inventory to maintain necessary resources for daily functions.
  • Developed policies to ensure compliance with health and safety regulations.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

Director of Operations

The Church At Grace Park
White House, TN
10.2020 - 08.2024
  • Coordinated activities between different departments to ensure successful completion of projects.
  • Analyzed financial data to make informed decisions on cost savings initiatives.
  • Created policies and procedures for improved workflow processes.
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Maintained budgeting documents for accurate tracking of expenses.
  • Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
  • Implemented systems for monitoring employee attendance, scheduling, payroll.
  • Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
  • Negotiated contracts with suppliers ensuring best value pricing options were secured.
  • Ensured compliance with applicable laws, regulations, industry standards.
  • Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
  • Delegated work to staff, setting priorities and goals.

Office Operations Manager

Advanced Supply
White House, TN
06.2016 - 06.2020
  • Managed office operations and administrative functions, including accounts payable and receivable, payroll processing, budgeting, and personnel administration.
  • Organized and coordinated meetings, conferences, travel arrangements and related activities for staff members.
  • Maintained a comprehensive filing system for all company documents and records.
  • Coordinated IT support services such as hardware and software installation and maintenance.
  • Prepared purchase orders and tracked invoices for payment processing.
  • Ordered supplies as necessary while maintaining a cost-effective approach to procurement.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.

Education

Business - Insurance and Risk Management

Kaplan University
Nashville, TN

Skills

  • Leadership training
  • Strategic planning and execution
  • Problem-solving aptitude
  • Cross-functional team management
  • Communication
  • Time management abilities
  • Delegation
  • Manage operations
  • Multitasking
  • Improve performance
  • Project Management
  • Crisis Management
  • Problem-solving abilities
  • Multitasking Abilities
  • Purchasing and planning
  • Cost analysis and savings
  • Vendor Management

Timeline

Environmental Service Director

Charter Senior Living of White House
08.2024 - Current

Director of Operations

The Church At Grace Park
10.2020 - 08.2024

Office Operations Manager

Advanced Supply
06.2016 - 06.2020

Business - Insurance and Risk Management

Kaplan University