Abigail Dollar
Hamilton ,AL
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction at Chick-fil-A. Excelled in project management and relationship building, significantly improving client relations. Skilled in analytical thinking and problem-solving, adept at driving projects to completion with a positive and professional approach.
Overview
2021
2021
years of professional experience
Work History
Team Member
Chick-fil-A
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Strong dedication to helping customers resolve issues and cultivating a positive image of the company.
- Excel in both team environments and alone.
- Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers.
Team Leader
Mill House Coffee and Cafe
- Create bids and quotes for each project and present final invoice to clients. Identified and developed new sales opportunities within the construction industry.
- Communicate with clients regarding pricing, materials, and time-frame of project.
- Digital Marketing, ads, design, promotions, etc.
- Handled office management duties, travel arrangements, calender events, reports and documents.
- Answered phone calls, set up meetings, screened visitors- client care.
- Negotiated contracts with customers, ensuring competitive pricing and terms of sale.
- Created and maintained personnel records in accordance with legal requirements.
- Provided customer service to callers by answering questions and providing requested information.
- Provided analytical and articulate recruitment reports to the manager and team.
- Thoroughly assessed candidates' skills, knowledge, and experience to match open vacancies.
- Maintained updated records of customer interactions, transactions, comments and complaints.
- Oversaw various aspects of employment process- including recruitment, onboarding, and training of personnel.
Team Leader
Father and Sons Construction Co.
01.2019 - 07.2020
- Create bids and quotes for each project and present final invoice to clients. Identified and developed new sales opportunities within the construction industry.
- Communicate with clients regarding pricing, materials, and time-frame of project.
- Digital Marketing, ads, design, promotions, etc.
- Handled office management duties, travel arrangements, calender events, reports and documents.
- Answered phone calls, set up meetings, screened visitors- client care.
- Negotiated contracts with customers, ensuring competitive pricing and terms of sale.
- Created and maintained personnel records in accordance with legal requirements.
- Provided customer service to callers by answering questions and providing requested information.
- Provided analytical and articulate recruitment reports to the manager and team.
- Thoroughly assessed candidates' skills, knowledge, and experience to match open vacancies.
- Maintained updated records of customer interactions, transactions, comments and complaints.
- Oversaw various aspects of employment process- including recruitment, onboarding, and training of personnel.
Education
Russellville High School
Russellville, AR05.2020
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Flexible Schedule
- Computer Skills
- Creativity and Innovation
- Goal Setting and Achievement
- Complex Problem-Solving
- Training and mentoring
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical Thinking
- Relationship Building
- Team Collaboration
- Interpersonal Skills
- Professionalism
- Project Management
Timeline
Team Leader
Father and Sons Construction Co.
01.2019 - 07.2020
Team Member
Chick-fil-A
Team Leader
Mill House Coffee and Cafe
Russellville High School