Abigail Dougal

Helped assist with CNA duties such as but not limited to:

• Care of incontinent and continent residents
• Feeding residents
• Changing sheets and bedding on occupied/unoccupied beds
• Perform ADL's with residents
• Work under the direct care of an LPN/RN
• Care for and understand residents needs
• Supported needs of 8+ residents under long-term care.

• Overseen office duties
• Collected insurance payments via check and credit card
• Supported and trained staff
• Greeted 20-30 patients
• Checked in and out 20-30 patients
• Collect patient's co-payments if necessary via Cash, Check, or Card
• Make appointments for patients
• Help patients with questions
• Prepare the patients charts for the doctor
• Retrieve any testing patients may have had done: MRI's, x-ray's, EMG's, etc.
• Obtain Prior authorizations for medications and surgeries
• Maintained office efficiency by organizing operations and procedures
• Communicated with clients
• Maintained all office supplies and doctors supplies needed
• Fulfilled clerical activities

• Schedule appointments for patients
• Pre-Lim all doctors charts
• Confirm patient appointments
• Obtain MRI authorizations for patients
• Complete C4s for Workers Compensation patients
• Verify Patients insurance
• Check in patients upon arrival
• Check out patients upon leaving
• Run encounter reports for day and make sure it matches accordingly
• Run payment reports for day and make sure payments received for day match accordingly
• Handle Cash, Credit Card and Check payments
• Operate office machines, such as photocopiers, scanners, and computers