Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Driver

Nashville,TN

Summary

Dynamic hospitality professional with extensive experience in bartending and service, committed to delivering exceptional guest experiences and maintaining top-tier service standards. Known for a strong work ethic, excellent communication, and sharp attention to detail in fast-paced settings. Highly adaptable and creative, with a results-driven mindset that consistently enhances guest satisfaction and contributes to team success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Keyholder Manager & Bartender

Dicey's Tavern
02.2025 - 07.2025
  • Managed daily operations efficiently, including opening and closing procedures and cash handling
  • Boosted overall team performance with regular coaching sessions, addressing individual strengths and areas for improvement
  • Trained and supervised new employees to apply best practices in customer service
  • Effectively allocated tasks during high-volume times to keep operations running smoothly and employees focused
  • Kept detailed inventories and notified higher management of ordering needs for liquor, beer, wine, and bar supplies
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team

Bartender

QED Hospitality, LA Jackson - Thompson Hotel
07.2018 - 03.2025
  • Craft and serve cocktails, ensuring a high level of guest satisfaction
  • Greet customers, assess their needs, and provide excellent service
  • Mixed and served alcoholic and non-alcoholic beverages according to established recipes
  • Prepare batched cocktails for fast service and manage bar stock levels

Server and Bartender

White Limozeen - Graduate Hotel
08.2020 - 08.2021
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Attended company and restaurant required trainings and meetings, improving skills
  • Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons
  • Processed payments and completed register transactions accurately

Server

Sunda New Asian
10.2015 - 03.2020
  • Provided attentive service to guests, ensuring their dining needs were met
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
  • Described ingredients and cooking methods to explain preparation of various food items, including gluten free and dairy free options

Education

Bachelor of Social Work

Loyola University Chicago
Chicago, IL
05.2015

Skills

  • Customer Service & Communication
  • Good Conversationalist
  • Responsible alcohol service
  • Adaptability and Flexibility
  • Strong multitasking
  • Honest and dependable
  • Task delegation
  • Cash handling
  • Training and mentoring
  • Team collaboration

Certification

  • TABC License, Tennessee Alcoholic Beverage Commission, 2023
  • ServSafe Food Handler License, American National Accreditation Board, 2025

Timeline

Keyholder Manager & Bartender

Dicey's Tavern
02.2025 - 07.2025

Server and Bartender

White Limozeen - Graduate Hotel
08.2020 - 08.2021

Bartender

QED Hospitality, LA Jackson - Thompson Hotel
07.2018 - 03.2025

Server

Sunda New Asian
10.2015 - 03.2020

Bachelor of Social Work

Loyola University Chicago

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