Abigail Evans
Full Time Student
North Ogden,Utah
Summary
Dynamic professional with a proven track record at Ogden Preparatory Academy, excelling in classroom support and student tutoring. Leveraged computer skills and a positive attitude to enhance student learning and safety, achieving significant improvements in academic success. Skilled in customer engagement and efficient cleaning, demonstrating exceptional service in fast-paced environments.
Developed strong customer service and problem-solving skills in high-volume food service environment. Demonstrated ability to handle transactions efficiently and maintain clean and organized workspace. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Teaching Assistant
Ogden Preparatory Academy
08.2022 - 05.2024
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Maintained safety and security by overseeing students in recess environments.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.
- Assisted students in developing effective study habits, promoting academic success and self-sufficiency.
- Increased class participation by creating positive and inclusive classroom atmosphere.
Phlebotomist
Biolife Plasma Services
09.2021 - 06.2022
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Sales Associate
Hot Topic
01.2021 - 05.2021
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Food Court Team Member
Megaplex Theaters
06.2018 - 11.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Played an active role in team meetings, sharing ideas for improving processes and efficiency within the food court setting.
- Ensured a clean and welcoming atmosphere for guests by regularly sanitizing surfaces and equipment.
- Contributed to increased sales through upselling menu items and promoting special offers.
- Supported cashiers with processing transactions, maintaining accurate cash handling procedures for financial security.
- Assisted new hires with onboarding process by offering guidance on tasks and responsibilities during their initial training period.
- Maintained high food quality standards by following proper food handling and storage procedures.
- Assisted in reducing food waste through careful portion control and inventory management.
- Displayed strong multitasking abilities while simultaneously taking orders from customers as well as preparing their meals quickly.
- Helped maintain a safe work environment by adhering to local health codes and company safety policies.
- Prepared various menu items following strict recipes and presentation guidelines for consistent product quality.
- Expedited orders accurately, ensuring timely delivery of meals to customers.
- Provided exceptional customer service, addressing concerns or complaints promptly and professionally.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Associate of Science - Criminal Justice
Weber State University
Ogden, UT 05.2001 -
High School Diploma -
Syracuse High School
Syracuse, UT 05.2001 -
Skills
Classroom support
Computer skills
Student tutoring
Behavior management
Student safety
Positive attitude
Student and parent relations
Excellent customer service
Food safety knowledge
Food safety
Food preparation
Food presentation
Customer engagement
Efficient cleaning
Time management
Complaint handling
Order accuracy
Data entry
Patient care
Paperwork processing
Sample and specimen collection
Product sales
Customer service
Sales development
Customer needs assessment
Timeline
Teaching Assistant
Ogden Preparatory Academy
08.2022 - 05.2024
Phlebotomist
Biolife Plasma Services
09.2021 - 06.2022
Sales Associate
Hot Topic
01.2021 - 05.2021
Food Court Team Member
Megaplex Theaters
06.2018 - 11.2020
Associate of Science - Criminal Justice
Weber State University
05.2001 -
High School Diploma -
Syracuse High School
05.2001 -