Abigail Ferguson
Arlington
Summary
Experienced nail technician with a record of client satisfaction. Proficient in nail art design, gel applications, and hygiene compliance. Driven to enhance salon revenue and customer experiences through innovative services.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
H-E-B
07.2022 - 12.2022
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Provided exceptional support during peak hours as well as holidays and special events.
- Investigated and resolved customer inquiries and complaints quickly.
Salon Receptionist
Nail Inn
08.2023 - 12.2023
- Assisted in maintaining a clean and organized reception area for client comfort.
- Processed payments accurately, ensuring seamless financial transactions at checkout.
- Coordinated communication between technicians and clients to enhance service delivery.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Assisted technicians with preparing clients for services, enhancing overall efficiency during peak hours.
- Expedited check-in procedures by confirming appointments, verifying client information, and updating records as necessary.
Nail Technician
Independant
08.2025 - Current
- Promotes healthy nail growth and appearance.
- Establishes strong client relationships through exceptional customer service and communication skills.
- Sanitizes and disinfects beauty tools and equipment to maintain hygiene and safety protocols.
- Ensures a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Proficient in nail art and designs.
- Consistently receives positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Utilizes wide range of nail care techniques to meet diverse client needs.
- Provides high-quality manicure and pedicure services to maintain client loyalty.
Education
High School Diploma - General Studies
Pieper High School
San Antonio, TX05-2024
Manicurist License - Advanced Nail Design and Spa Techniques
Milan Institute
San Antonio, TX06-2025
Ongoing - Finance
The University of Texas At Arlington
Arlington, TX05-2028
Skills
- Gel nail application
- Acrylic nail sculpting
- Gel-X application
- Builder Gel application
- Nail art design
- Customer service skills
- Time management
- Sterilization and hygiene
- Upselling and cross-selling
- Product knowledge and recommendations
Certification
- Barbacide Certified
- Certification of Completion, [Milan Institute] - [600 hours]
Timeline
Nail Technician
Independant
08.2025 - Current
Salon Receptionist
Nail Inn
08.2023 - 12.2023
Customer Service Assistant
H-E-B
07.2022 - 12.2022
High School Diploma - General Studies
Pieper High School
Manicurist License - Advanced Nail Design and Spa Techniques
Milan Institute
Ongoing - Finance
The University of Texas At Arlington