Abigail Fetrow
Dillsburg,PA
Summary
Caring Stable Hand with 6 years of experience. Adept at paying individualized attention to horses and stables while working with speed and efficiency. Exceptional understanding of horse training and riding equipment maintenance.
Overview
5
5
years of professional experience
Work History
Stable Hand
Spirit Stables
08.2023 - Current
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Administered horse medication and necessary special care.
- Monitored animal behavior to identify illnesses, injuries, or potential diseases.
Team Lead
Tractor Supply
05.2023 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Built strong relationships with customers through positive attitude and attentive response.
Trail Guide
Red Buffalo Ranch
09.2022 - 08.2023
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Guided groups of up to 16 people on scheduled tours.
Manager
Starbucks
12.2021 - 08.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate solutions.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and customers.
- Controlled costs to keep business operating within budget.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Barista
Starbucks
03.2019 - 12.2021
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Animal Science Pre-Vet
Delaware Valley University
Doylestown, PANorthern York Highschool
Dillsburg, United States08.2021
Skills
- Western riding
- Saddle maintenance
- Stable maintenance
- Nutritious Feeding
- Medication Administration
- Riding instruction
- Trail maintenance
- Teamwork
- Guest Services
Timeline
Stable Hand
Spirit Stables
08.2023 - Current
Team Lead
Tractor Supply
05.2023 - Current
Trail Guide
Red Buffalo Ranch
09.2022 - 08.2023
Manager
Starbucks
12.2021 - 08.2023
Barista
Starbucks
03.2019 - 12.2021
Bachelor of Science - Animal Science Pre-Vet
Delaware Valley University
Northern York Highschool