Abigail Freeman
Raleigh,NC
Summary
Enthusiastic individual with hands-on experience in customer service and fulfillment roles. Demonstrates strong organizational skills and the ability to prioritize tasks effectively. Eager to apply teamwork and problem-solving skills in a dynamic environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Fulfillment Expert
Target
Cary, NC
03.2025 - Current
- Optimized inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Streamlined order fulfillment operations, improving workflow efficiency and reducing customer wait times.
- Trained new team members on best practices for product handling and safety protocols.
- Collaborated with a team to ensure products were picked in a timely manner
- Supported guest engagement on the floor to ensure satisfaction and comfort.
Salon Tech
Triniti Hair Salon
Cary, NC
07.2023 - 04.2024
- Maintained the cleanliness and organization of salon equipment and workstations.
- Assisted clients with product selection, enhancing service experience, and retention.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Assisted clients with booking and other inquiries via phone, email, text, and in person.
Customer Service Associate
Walgreens
Apex, NC
08.2022 - 08.2023
- Assisted customers in locating products and addressing inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to maintain store organization and cleanliness, supporting operational efficiency.
- Handled customer complaints professionally, providing solutions to improve satisfaction.
Education
Associate of Arts - General Studies
Wake Technical Community College
Raleigh, NC05.2027
High School Diploma -
Cary High School
Cary, NC02.2024
Skills
- Packing expertise
- Time management
- Stock replenishment
- Team collaboration
- Workload prioritization
- Workplace organization
- Wave Certified
- RFID scanning
- Customer service
- Order fulfillment
- Cashier
- Mentoring and training
- Customer relationships
Certification
- Wave Certified
Timeline
Fulfillment Expert
Target
03.2025 - Current
Salon Tech
Triniti Hair Salon
07.2023 - 04.2024
Customer Service Associate
Walgreens
08.2022 - 08.2023
Associate of Arts - General Studies
Wake Technical Community College
High School Diploma -
Cary High School