Abigail Geno

Provided compassionate care and support to elderly residents in a residential care setting, ensuring comfort, safety, and a positive daily experience. Delivered excellent customer service to both residents and staff while assisting with daily operations and care needs.

Key Responsibilities:

• Assisted residents with daily living activities, promoting independence and dignity
• Transported residents to meals and activities in a safe and timely manner
• Made and maintained resident beds and living spaces to ensure cleanliness and comfort
• Supported nursing and activities staff with delegated tasks and resident engagement
• Built positive relationships with residents through attentive and respectful communication

Delivered exceptional customer service in a fast-paced retail environment, assisting customers in selecting footwear and apparel that met their needs and style preferences. Maintained a strong knowledge of products and promotions to drive sales and enhance the customer experience.

Key Responsibilities:

• Assisted customers with product selection, sizing, and styling recommendations
• Processed transactions accurately using point-of-sale (POS) systems
• Maintained store appearance through merchandising, stocking, and organizing displays
• Handled customer inquiries, returns, and exchanges professionally