Summary
Overview
Work History
Education
Skills
Photography
Timeline
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Abigail Gerald

Gilbert,AZ

Summary

Dynamic and results-driven professional with a proven track record in customer engagement and marketing strategies. Excelled at Pita Jungle by enhancing customer satisfaction and team performance. Skilled in inventory management and excellent communication, achieving significant improvements in sales techniques and social media marketing. Demonstrates self-motivation and a keen ability to elevate service standards. Productive Seller possessing superior customer service mindset and years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.

Overview

5
5
years of professional experience

Work History

Vintage Seller

Self-employeed
01.2021 - Current
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Utilized product knowledge to educate customers on features and benefits.
  • Secure favorable pricing that satisfies both customers and sellers, resulting in a win-win outcome.
  • Organizing markets, booths for selling, and putting in effort to finalize sales.

Manager

Pita Jungle
07.2019 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Luxury Home Concierge

Keith Gerald
05.2023 - 10.2024
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained homes by keeping up with and replacing all luxury products to ensure homes are at the very best they can be. Persuaded customers on the best thing for their homes decoration, style, and convince.

Education

High School Diploma -

Williams Field High School
Gilbert, AZ
05.2018

Skills

  • Customer Engagement
  • Marketing Strategies
  • Inventory Management
  • Sales Techniques
  • Social Media Marketing
  • Self Motivation
  • Excellent Communication
  • Time Management
  • Organizational Skills
  • Active Listening
  • Multitasking Abilities
  • Relationship Building

Photography

I have always had a passion for the arts. Creating beautiful things to show others is a passion of mine that I will always bring fourth in my life. Art has been an important part of my life as long as I can remember.

Timeline

Luxury Home Concierge

Keith Gerald
05.2023 - 10.2024

Vintage Seller

Self-employeed
01.2021 - Current

Manager

Pita Jungle
07.2019 - Current

High School Diploma -

Williams Field High School

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Abigail Gerald