Analyze group business opportunities (10 to 300 rooms on peak) to maximize top-line revenue through the lens of hotel profitability, factoring in hotel-specific costs and union labor.
Build and maintain loyal customer relationships; I developed an extensive base of repeat clients who book their business with me year after year, based on my responsiveness and knowledge of their accounts.
Conduct site inspections, customer activations, maintain solicitation efforts, and attend sales missions/trade shows to continue building a pipeline of new business opportunities.
Senior Sales Executive
Marriott International
New York, NY
07.2017 - 04.2022
Booked groups of 100-300 rooms on peak for NY Marriott Marquis, Sheraton New York, Marriott Brooklyn Bridge, JW Marriott Essex House, Westin Times Square, Westin Grand Central, and NY Marriott Downtown.
Targeted and pursued group business that aligned with each hotel's specific business needs.
Team Change Management Champion for Marriott's acquisition of Starwood Hotels.
Leveraged Marriott's sales channels nationally and globally to collaborate on closing business.
Added responsibility of managing corporate transient and B2B accounts for Marquis and Sheraton during the pandemic.
President's Circle 2018 - top 5% of sales achievers in North America.
Account Director
Starwood Hotels & Resorts Worldwide LLC
New York, NY
05.2015 - 07.2017
Strategic Account Management of top international accounts for Starwood properties in NYC (Sheraton, Westin, and W brands).
Presented quarterly updates to internal stakeholders with detailed updates on top feeder markets, international market trends, and action plans against focus accounts.
Collaborated with property revenue, sales leaders, and General Managers to deliver results to each hotel.
Associate Director of Sales
Accor Hotels
Washington, DC
07.2010 - 05.2015
Managed a team of four sellers at Sofitel Washington, D.C., including corporate transient.
Responsible for hotel's top revenue-generating key accounts.
Promoted the Sofitel culture of French elegance in all customer interactions, ensuring that the entire customer experience reflected these Accor values.