Cristal Ramirez
Fort Worth,Texas
Summary
Experienced with creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Office Scheduler
Lineage Logistics - Cold
06.2023 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Traffic Clerk
Lineage Logistics - Cold
06.2022 - 06.2023
- Contributed to ongoing process improvement initiatives aimed at enhancing overall operational efficiency within the traffic department.
- Leveraged strong communication skills for effective coordination with carriers, drivers, vendors, and customers.
- Coordinated with shipping and receiving departments to ensure seamless flow of goods and materials.
- Implemented new software systems to streamline record keeping and enhance data analysis capabilities.
Prestige Beauty Advisor
Ulta
10.2020 - 10.2023
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
Warehouse Picker
Amazon
10.2021 - 03.2022
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Education
High School Diploma -
Saginaw High School
Saginaw, TX05-2020
Skills
- Appointment scheduling
- Calendar management
- Task prioritization
- Resource allocation
- Data entry
- Time management
- Communication skills
- Scheduling software
- Documentation
- File organization
- Customer service
Timeline
Office Scheduler
Lineage Logistics - Cold
06.2023 - Current
Traffic Clerk
Lineage Logistics - Cold
06.2022 - 06.2023
Warehouse Picker
Amazon
10.2021 - 03.2022
Prestige Beauty Advisor
Ulta
10.2020 - 10.2023
High School Diploma -
Saginaw High School
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