Abigail Googe
Byron Center,MI
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
Red Lobster
01.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Medical Office Representative
Michael W. Grof, DO
06.2022 - 08.2023
- Expedited prescription refills for patients by promptly communicating requests to healthcare providers.
- Facilitated smooth communication between patients and healthcare providers, effectively acting as a liaison for both parties.
- Promoted teamwork within the office by proactively assisting colleagues when needed, fostering a supportive work environment.
- Reduced wait times for patients by effectively prioritizing tasks and utilizing strong multitasking skills.
Education
High School Diploma -
Byron Center High School
Byron Center, MI05.2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Guest Engagement
- Quick Learner
Accomplishments
Earned the Michigan and the Global Seals of Biliteracy for Spanish.
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Red Lobster
01.2023 - Current
Medical Office Representative
Michael W. Grof, DO
06.2022 - 08.2023
High School Diploma -
Byron Center High School