Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abigail Guajardo

Nederland

Summary

Dedicated professional with a strong background in customer service and healthcare coordination. Skilled in time management and problem solving, contributing to efficient patient interactions and seamless communication between patients and medical staff.

Overview

9
9
years of professional experience

Work History

Overnight Stocker and Associate

Walmart
Port Arthur
09.2025 - Current
  • Maintained cleanliness in stock areas and sales floor environment.
  • Responded to customer inquiries regarding product locations and availability.
  • Received and stocked merchandise in a timely manner.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.

Front Desk Receptionist

Nextcare Urgent
Beaumont
03.2023 - 06.2025
  • Greeted patients and visitors with a friendly and professional demeanor.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Assisted with scheduling appointments for clients and visitors.

Phone Operator

Baptist Cancer Center
Beaumont
06.2020 - 02.2022
  • Managed appointment scheduling using electronic health record systems.
  • Greeted callers and identified their needs quickly and accurately.
  • Answered incoming calls promptly and courteously for patient inquiries.
  • Coordinated communication between patients and medical staff effectively.

Customer Service Representative

Alorica WFH
Beaumont
06.2017 - 03.2019
  • Resolved escalated issues with professionalism and empathy, ensuring customer satisfaction.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Updated and shared knowledge of company products and services to enhance customer interactions.

Education

High School Diploma -

Memorial High School
Port Arthur, TX
06-2015

Skills

  • Cash handling
  • Customer service
  • Data entry
  • Appointment scheduling
  • Appointment confirmation
  • Time management
  • Problem-solving skills
  • Communication skills

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Overnight Stocker and Associate

Walmart
09.2025 - Current

Front Desk Receptionist

Nextcare Urgent
03.2023 - 06.2025

Phone Operator

Baptist Cancer Center
06.2020 - 02.2022

Customer Service Representative

Alorica WFH
06.2017 - 03.2019

High School Diploma -

Memorial High School
Abigail Guajardo