Abigail Haffke
Shaker Heights,OH
Summary
Dynamic swim instructor with a proven track record at Goldfish Swim School, enhancing swimmer performance through tailored lessons and constructive feedback. Skilled in customer service and fluent in Spanish, dedicated to fostering a safe and engaging environment while demonstrating patience and empathy in all interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
09.2024 - 08.2025
- Assisted swimmers in developing basic water safety skills and confidence.
- Conducted individual and group lessons to improve stroke technique and endurance.
- Monitored pool activities to ensure a safe and secure environment for all participants.
- Provided constructive feedback to enhance swimmer performance and motivation.
- Trained junior instructors on effective teaching methods and safety protocols.
- Collaborated with parents to discuss student development and address concerns promptly.
- Streamlined class schedules to optimize instructor availability and improve student attendance rates.
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Lifeguard
Cleveland Skating Club
08.2022 - 08.2024
- Monitored swimming area to ensure safety and compliance with regulations.
- Responded promptly to emergency situations, providing first aid and rescue assistance.
- Conducted regular inspections of facilities and equipment for maintenance needs.
- Educated patrons on pool rules and safety practices to promote a safe environment.
- Trained new staff on safety protocols and emergency procedures effectively.
- Assisted in organizing community swim events, promoting positive engagement among participants.
- Provided excellent customer service, addressing concerns and inquiries from guests professionally.
Education
High School Diploma -
Shaker Heights High School
Shaker Heights06.2025
Skills
- Customer service
- Patience and empathy
- Spanish Language
- Creative thinking
- Adaptability and dependability
- Flexible schedule
- Parent communication
- First and CPR instruction
- Public speaking confidence
- File and record management
- Feedback evaluation
- Verbal and written communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Gained the IB Diploma Program
- Trained future swim instructors
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
09.2024 - 08.2025
Lifeguard
Cleveland Skating Club
08.2022 - 08.2024
High School Diploma -
Shaker Heights High School