Abigail Haggerty
Rome,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
HR Credentialing Specialist
Resource Center For Independent Living
Utica, NY
12.2021 - Current
- Conducted primary source verifications such as background checks and board certifications.
- Received and evaluated applications to look for missing and inaccurate information.
- Obtained NPI numbers for providers and facilities and updated existing profiles.
- Prepared records for site visits and file audits.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Prepared billing correspondence and maintained database to organize billing information
Customer Service Team Leader
Tops Friendly Markets
Rome, NY
01.2017 - 03.2022
- Handled day-to-day customer contact via phones, faxes and emails.
- Maintained financial accounts by processing customer adjustments.
- Trained new personnel regarding company operations, policies and services.
- Reported financial data and updated financial records in ledgers and journals.
Education
Bachelor of Science - Business Administration
SUNY Polytechnic Institute
Utica, NY12.2022
Skills
- Credential Verification
- Policy and Procedure Writing
- Complex Problem-Solving
- Efficient and Detail-Oriented
- Customer Relations
- Data Entry
Timeline
HR Credentialing Specialist
Resource Center For Independent Living
12.2021 - Current
Customer Service Team Leader
Tops Friendly Markets
01.2017 - 03.2022
Bachelor of Science - Business Administration
SUNY Polytechnic Institute
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