Abigail Haller
Paso Robles,California
Summary
Proven leader and effective communicator, adept at problem-solving and positive engagement. At Riverway Ranch Camp, I enhanced camper safety and morale, demonstrating strong leadership and emergency response skills. Skilled in team collaboration, I consistently deliver high-quality customer service, fostering loyalty and teamwork across various roles. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Camp Counselor
Riverway Ranch Camp
Sanger, CA
05.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Completed CPR and Lifeguard training to ensure a safe camp environment for both staff and children.
Customer Service Representative
Starbucks, Barista
Paso Robles
11.2023 - 05.2024
- Prepared a wide range of coffee and espresso beverages, including custom orders and seasonal specialties, in accordance with Starbucks recipes and quality standards.
- Monitored inventory levels, restocked supplies, and assisted with ordering and receiving shipments.
- Delivered outstanding service by engaging with customers, taking and preparing orders, and responding to inquiries or concerns. Deescalated conflicts in a calm, and supportive manner.
Customer Service Representative
Mr. Pickles Sandwich Shop
Paso Robles, CA
06.2022 - 10.2023
- Assembled a variety of sandwiches, salads, and other menu items with attention to detail and adherence to standardized recipes.
- Maintained a clean and organized work environment by following food safety protocols and cleaning procedures.
- Worked closely with team members to achieve daily operational goals and support a cooperative work environment.
- Assisted with training new staff and contributed to a positive team dynamic.
Customer Service Representative
Templeton Donuts
Templeton, CA
08.2021 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Prepared a variety of donuts and other baked goods according to standardized recipes. Ensured products were fresh, visually appealing, and met quality standards.
Education
Associate of Science - Environmental Science
Cuesta College
San Luis Obispo, CA05.2025
Templeton High School
Templeton, CA06.2023
Skills
- Problem-Solving
- Positive Engagement
- Team Leadership
- Effective Communication
- Problem Resolution
- CPR
- Child and adolescent mentoring
- Outdoor Skills
- Emergency Procedures
- Teamwork and Collaboration
Timeline
Camp Counselor
Riverway Ranch Camp
05.2024 - 08.2024
Customer Service Representative
Starbucks, Barista
11.2023 - 05.2024
Customer Service Representative
Mr. Pickles Sandwich Shop
06.2022 - 10.2023
Customer Service Representative
Templeton Donuts
08.2021 - 06.2022
Associate of Science - Environmental Science
Cuesta College
Templeton High School