Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Hasenfratz

Clarkston,MI

Summary

Personable and attentive with passion for providing excellent customer service in retail environment. Possesses solid understanding of inventory management and point-of-sale systems, coupled with strong communication skills. Committed to enhancing customer satisfaction and ensuring smooth daily operations.

Overview

4
4
years of professional experience

Work History

Pro Shop Attendant

Indianwood Golf and Country Club
03.2024 - Current
  • Assisted with event coordination, including tournament setup and logistics for smooth operations.
  • Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.

Private Nanny

Anne and Dan Clayton
10.2022 - 08.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.

Golf Cart Attendant

Shepherd's Hollow
05.2021 - 06.2023
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.

Education

BBA - Finance

Northwood University
Midland, Michigan, MI
05-2028

High School Diploma -

Clarkston High School
Clarkston, MI
06-2024

Skills

  • Team player mentality
  • Workplace safety
  • Customer relationship building
  • Microsoft 365
  • Problem-solving

Timeline

Pro Shop Attendant

Indianwood Golf and Country Club
03.2024 - Current

Private Nanny

Anne and Dan Clayton
10.2022 - 08.2024

Golf Cart Attendant

Shepherd's Hollow
05.2021 - 06.2023

BBA - Finance

Northwood University

High School Diploma -

Clarkston High School

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Abigail Hasenfratz