Abigail Haupert
Holland,PA
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.
Overview
10
10
years of professional experience
Work History
Manager of Client Services and Field Operations
Pace Analytical
01.2020 - Current
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Assisted in recruiting, hiring and training of team members.
Lab Technician
Pace Analytical
01.2019 - 12.2019
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Kennel Worker
Town And Country Kennels
01.2014 - 01.2019
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to Pennsylvania health code guidelines.
- Cared for physical and psychological needs of animals with regular walks and playtime.
Education
Bachelor of Science - Biology
West Chester University of Pennsylvania
West Chester, PA12.2018
Skills
- Account Management
- Client Relationships
- Report Generation
- Department Oversight
- Schedule Management
- Process Development and Streamlining
Timeline
Manager of Client Services and Field Operations
Pace Analytical
01.2020 - Current
Lab Technician
Pace Analytical
01.2019 - 12.2019
Kennel Worker
Town And Country Kennels
01.2014 - 01.2019
Bachelor of Science - Biology
West Chester University of Pennsylvania
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