Abigail Hernandez
San Antonio,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly and with firm understanding of guest safety, operational standards and legal requirements. Organized and hardworking with excellent conflict management and communication skills. Good cleaning abilities, excellent physical fitness and strong work ethic. Respectful, Accommodating and welcoming individual willing to go above and beyond to assist guests with requests.
Overview
8
8
years of professional experience
Work History
Spa Attendant
Massage Envy
08.2020 - 12.2020
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Greeted guests and escorted to correct treatment rooms.
Receptionist
South Austin Nissan
01.2018 - 07.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Caregiver Attendant
Girling Health Care
06.2013 - 10.2013
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
High School Diploma -
Eastside Memorial High School
Austin, TXBachelor of Arts - Psychology
Austin Community College
Austin, TX05.2027
Skills
- Complex Problem-Solving
- Facility Safety
- Multitasking
- Sorting and Labeling
- Organization
- Microsoft Word
- Corporate Policies and Procedures
- Reception Management
- Information Updates
- Microsoft Excel
- Critical Thinking
Timeline
Spa Attendant
Massage Envy
08.2020 - 12.2020
Receptionist
South Austin Nissan
01.2018 - 07.2018
Caregiver Attendant
Girling Health Care
06.2013 - 10.2013
High School Diploma -
Eastside Memorial High School
Bachelor of Arts - Psychology
Austin Community College