Abigail Hernandez
Lincoln,Alabama
Summary
Proven to excel in fast-paced environments, I leveraged strong organizational skills and collaborative teamwork abilities at The Kids Place, enhancing classroom efficiency and fostering positive student behaviors. My approach, blending professional telephone communication with patience and empathy, consistently improved client support and operational productivity.
Overview
4
4
years of professional experience
Work History
Teacher's Assistant
The Kids Place
Alexandria, Alabama
03.2022 - 12.2023
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Supervised children and participated with children in activities.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
Summer Student Worker
Jacksonville State University
Jacksonville, Alabama
05.2023 - 07.2023
- Organized tools and supplies for daily use.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Provided support to faculty with administrative tasks such as filing, photocopying, and mail distribution.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Hostess
Mango's Cantina & Grill
Lincoln, AL
06.2020 - 10.2021
- Greeted guests upon arrival and escorted them to their tables.
- Answered phones promptly to record and confirm reservations.
- Demonstrated strong interpersonal skills when interacting with customers.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
High School Diploma -
Ohatchee High School
Ohatchee, AL05-2021
Skills
- Client Support
- Collaborative Teamwork Abilities
- Strong Organizational Skills
- Professional Telephone Communication
- Organizational Time Efficiency
- Self-Driven Initiative
- Patience and empathy
- Efficient under pressure
- Approachable
Accomplishments
- Principal's Club
- All A's Honor Roll
- Jacksonville State University Achievement Scholarship
- President's List at JSU
Languages
Spanish
Native/ Bilingual
Timeline
Summer Student Worker
Jacksonville State University
05.2023 - 07.2023
Teacher's Assistant
The Kids Place
03.2022 - 12.2023
Hostess
Mango's Cantina & Grill
06.2020 - 10.2021
High School Diploma -
Ohatchee High School
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