Abigail Hernandez

HCC Home Financing & Real Estate

06.2022 - Current

Greeted customers warmly upon arrival and provided friendly and warm presence throughout open house and home tour experience.
Ensure customer information was captured on sign in sheet for all customers.
Answered customer questions about parking, open house hours, and referred customers to real estate agent for complex inquiries.
Demonstrated strong multitasking skills, balancing responsibilities such as answering questions, greeting guests, parking, and updating real estate agent simultaneously.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their tour.
Completed preparation work such as cleaning, preparation of home tour materials, posting open house signage and flags throughout community.
Promoted real estate agent loyalty by fostering positive customer interactions.

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