Abigail Hernandez
North Arlington,NJ
Summary
Dependable individual with a strong background in patient care and customer service. Known for attention to detail and exceptional organizational skills, committed to ensuring patient satisfaction and enhancing guest experiences. Dedicated to maintain a high standard of service and support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Sportscare Physical Therapy
Nutley, NJ
02.2024 - Current
- 1:1 Patient Care
- Medical terminology/Anatomy knowledge
- Assisted physical therapists in providing patient care ensuring a smooth workflow
- Educated patients on home exercise programs, demonstrating proper techniques and providing clear instructions
- Prepared treatment areas for patients by setting up equipment to guarantee organization and cleanliness
- Maintained confidentiality of patient information in accordance with HIPAA regulations
Front Desk
The Burn Hot Mat Pilates
Nutley, NJ
08.2025 - Current
- Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
- Managed incoming calls, directing them to the appropriate managers
- Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
- Trained new front desk personnel on standard procedures and customer service protocols
Assembly Worker
Pensacola Christian College Inc.
Pensacola, FL
08.2023 - 12.2023
- Assembled books and pamphlets efficiently following production guidelines and safety protocols
- Demonstrated abilities to manage multiple tasks while remaining adaptable and flexible as a student
Education
CCMA - Medical Assistant
Stepful
New York, NY09-2025
No Degree - Pre-Physical Therapy
Pensacola Christian College
Pensacola, FLHigh School Diploma -
Pensacola Christian Academy
Pensacola, FL05-2023
Skills
- Patient observation
- Physiology knowledge
- Time management
- Organizational skills
- Attention to detail
- Dependable and responsible
Certification
CCMA - Certified Clinical Medical Assistant - NHA
*REFERENCES UPON REQUEST
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front Desk
The Burn Hot Mat Pilates
08.2025 - Current
Physical Therapy Aide
Sportscare Physical Therapy
02.2024 - Current
Assembly Worker
Pensacola Christian College Inc.
08.2023 - 12.2023
CCMA - Medical Assistant
Stepful
No Degree - Pre-Physical Therapy
Pensacola Christian College
High School Diploma -
Pensacola Christian Academy