Abigail Hernandez Castillo
Queens
Summary
Dedicated housekeeper/cleaner with over six years of experience in managing cleaning operations. Expertise in inventory management and staff optimization, consistently delivering high guest satisfaction through effective cleaning schedules, and safety compliance. I will make sure my work is up to standards.
Overview
10
10
years of professional experience
Work History
Cleaner
Luxury Living Group
New York
04.2016 - 11.2025
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Sanitized frequented areas and equipment using approved supplies.
Housekeeping Supervisor
Best Western plus
New York
06.2019 - 09.2025
- Supervised daily cleaning operations to maintain high standards of guest satisfaction.
- Managed inventory of cleaning supplies and requested replenishments as needed.
- Developed cleaning schedules to optimize staff efficiency throughout the hotel.
Education
Important Note
Skills
- Safety protocols
- Inventory management
- Confidentiality awareness
- Multitasking and organization
- Housekeeping
- Efficient cleaning techniques
- Customer satisfaction
References
Nitin Ghandhi
General manager at Best Westurn Plus
Phone: (781) 308-9258
Note: Nitin was my manager and supervisor at the Best Western Hotel.
Luis Alberto Rodriguez
Showroom Manager at Luxury Living Group
Phone: (917) 434-5700
Note: Luis was my supervisor who instructed me on what needed to be done for the day and made sure my work was done well.
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Housekeeping Supervisor
Best Western plus
06.2019 - 09.2025
Cleaner
Luxury Living Group
04.2016 - 11.2025
Important Note