Abigail Herrera
Bradenton,FL
Summary
I am a dedicated and compassionate medical assistant with a knack for completing tasks efficiently and productively. Skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. I look forward to working with a new company and continue to grow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant/Procedure Scheduler
Pediatric Gastroenterology
Sarasota, FL
08.2021 - Current
- Kept the facility stocked with necessary supplies, equipment, and instruments. Ordered medical supplies, maintained inventory logs, and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Oversaw patient registration, insurance verification, form completion, and appointment scheduling to maintain operational efficiency. Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.Registered new patients into Open EMR accurately entering demographic information.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Explained treatment procedures and physicians' instructions.Responded to patient inquiries regarding procedure availability and scheduling.
- Followed up with patients after their scheduled appointment or procedure.
- Processed patient referrals to specialists, coordinating appointments and information transfer.
- Monitored insurance authorizations for procedures to ensure proper billing practices were followed.
- Tracked and reported on appointment no-shows and cancellations, analyzing trends for management.
- Managed waiting lists for appointments, ensuring urgent cases were prioritized.
- Identified potential problems in the schedule process before they occurred.
- Secured pre-authorizations and pre-certifications and insurance verification for minor surgical procedures performed in office settings.
Screen Printer Assistant
Caribongo Enterprises Inc
Sarasota, FL
09.2020 - 03.2021
- Processed several orders daily via electronic systems, while managing production and shipment systems.
- Collaborated with production team to meet tight deadlines.
- Assisted in the setup of screen printing presses for various projects. Assisted with loading and unloading rolls of fabric onto feeder systems.
- Placing the correct label on the finished product so it can be shipped out. Performed other duties as assigned.
Screen Printer
Neat Print
Sarasota, FL
06.2020 - 07.2020
- Used technology such as computers and scanners to view orders and process them. Pull the order, and label them to be ready for the operator.
- Packaged the correct product with the correct label, and placed it in the right area for shipping.
- Performed other duties as assigned.
Toy Associate
Walmart
Bradenton, FL
08.2018 - 05.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
High School Diploma -
Braden River High School
Bradenton, FL05-2019
Some College (No Degree) -
State College of Florida- Current
Bradenton, FLSkills
- Patient-focused care
- Phlebotomy
- Taking vitals
- Procedure scheduling
- Pulling labs ; Quest and Labcorp
Insurance Verification Specialist
Prior authorization processing
Proficient in Medicaid sites
- Availity
- UHC
- Cigna
- Tricare
- GCMM
- Sunshine
- UMR
Computer Literacy
EHR and EMR systems
- Open EMR proficient
- SMH Order Facilitator
- Epic
- Microsoft Word
- PowerPoint
Languages
English
Professional
Spanish
Professional
Certification
SNM Phlebotomy Program 2021
Timeline
Medical Assistant/Procedure Scheduler
Pediatric Gastroenterology
08.2021 - Current
Screen Printer Assistant
Caribongo Enterprises Inc
09.2020 - 03.2021
Screen Printer
Neat Print
06.2020 - 07.2020
Toy Associate
Walmart
08.2018 - 05.2020
High School Diploma -
Braden River High School
Some College (No Degree) -
State College of Florida- Current
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