Summary
Work History
Skills
Timeline
Generic

Abigail Herrera

Sugar Land,TX

Summary

Responsible lifeguard committed to keeping guests safe and happy. Proficient in maintaining pool chemical compositions and using essential pool cleaning tools. Offering experience providing excellent customer service to 20-30 pool patrons daily by exemplifying positive attitude and maintaining safety standards. Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Assesses and evaluates risks to keep everyone safe. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Safety-conscious lifeguard manager certified in first aid, CPR and AED. Competent and reliable individual with background training and orienting new staff, monitoring and patrolling premises and implementing courses of action in emergency events. Commended for managing safe and secure pools by strictly enforcing rules, policies and procedures.

Work History

Lifeguard Manager

Texas Aquatic Enterprises
05.2023 - 09.2023
  • Scheduled 3-4 lifeguards to provide adequate coverage of pool areas during operating hours.
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Directed and oversaw maintenance records and incident records.
  • Monitored pool area for violations and potential hazardous situations.
  • Carefully observed people to monitor pool activities and member safety.
  • Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Assisted in organizing and implementing recreational activities and programs.
  • Shared tips with patrons on swimming techniques and strength training.

Skills

  • Staff Performance Evaluation
  • Constructive Feedback
  • Cleanliness Standards
  • Incident Maintenance
  • Customer Service
  • Communication
  • Creativity
  • Positive and Fun
  • Empathy and Sympathy
  • Emotionally intelligent
  • Intellectually intelligent
  • Instruct Participants
  • Monitor Weather
  • Accident Site Management
  • Facilities Inspection
  • Update Logs and Reports
  • Inspect Equipment and Facilities
  • Patrol Techniques
  • Equipment Assistance
  • Respond to Emergencies
  • Patron Support
  • Special Events
  • Team Management
  • Safety Procedures
  • Guest Services
  • Operating Equipment
  • Employee Relationships
  • Customer Relations
  • Safety Awareness
  • Cardiopulmonary Resuscitation (CPR)
  • Job Assignments
  • Minor Repairs
  • Positive Learning Environment
  • Customer Satisfaction

Timeline

Lifeguard Manager

Texas Aquatic Enterprises
05.2023 - 09.2023
Abigail Herrera