Abigail Hooper

I have been a babysitter occasionally with a few select families watching children 12 and under since I was 15. Including watching over children, helping with schoolwork, taking care of babies, communicating with different types of families, and being someone kids can trust to come to for any problem.

• Communicated positively with children and guardians.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
• Ensured cleanliness and hygiene by organizing children's living and play areas.

Got my footing working customer service here learning how to work with multiple people and deal with customers in a stressful environment. The job included knowing how to work the register and the store's system (which changed to a separate system while I was there), making pizza following food safety, prepping ingredients, making pizza dough from scratch, working as a team as a very fast pace, and keeping everything organized. While I was working here I was given a raise twice and offered a manager position numerous times.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Developed and maintained courteous and effective working relationships.
• Learned and adapted quickly to new technology and software applications.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.

Fast paced environment working as a team in pizza to get orders out quickly and properly.

• Same skills applied from previous job.

I was brought up to a manager position and moved to this location as it was closer to my home. I learned to manage a team on my own often being the only person in the store with knowledge of how to do everything in the store. Spent most of my time managing inventory, cleaning, and training new hires, as well as general running of the store, often times just myself and one other person. I knew my way around every system used in the store and how to deal with mishaps from me or other management. Had to be the voice of leadership when more often than not majority of employees were new hires who had just been thrown into the busy schedule and had to figure out how to make everything run smoothly while teaching multiple people on multiple positions simultaneously.

• Resolved customer complaints and issues with professional demeanor and offered thoughtful solutions to maintain customer satisfaction.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Oversaw facility maintenance tasks to ensure a clean, safe, and well-organized working environment for both employees and customers alike.
• Provided comprehensive training to new employees, ensuring their rapid integration into the team's workflow.
• Optimized inventory management with accurate forecasting, streamlined ordering processes, and efficient stock rotation.
• Collaborated with other department leads to ensure seamless communication and coordination across all shifts.
• Completed cash and credit card transactions accurately using POS software.
• Enforced company policies and regulations with employees.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Monitored food preparation, production, and plating for quality control and to prevent waste.
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

Grade potential tutoring is a one-on-one tutoring program outside of school for parents or students to reach out for extra help. Every student that I am matched with I'm expected to know the material and teach the student effectively in a way that's easy to understand. We build good relationships with students and parents and monitor progress to help the student meet their academic goals, whether it be studying for a GED or learning times tables.

• Provided homework assistance using specific curriculum and materials.
• Supported students with helpful study habits and exam strategies.
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
• Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
• Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
• Adapted teaching strategies to accommodate shift to remote learning, ensuring continuity in education during challenging times.
• Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
• Conducted tutoring sessions at homes and public spaces.