Overview
Work History
Education
Skills
Timeline
Generic

Abigail Huerta

Santa Ana,CA

Overview

6
6
years of professional experience

Work History

Sales Closer

Headstart Warranty Group
07.2024 - 03.2025
  • Improved negotiation skills by consistently practicing and refining techniques, resulting in a higher percentage of closed deals.
  • Conducted post-sale follow-up calls to ensure customer satisfaction and address any issues or concerns proactively.
  • Developed persuasive sales pitches that effectively communicated the unique benefits of products or services, resulting in more closed deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Document Preparation Specialist

Federal Document Preparation Center
04.2019 - 06.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Increased customer satisfaction by delivering high-quality documentation tailored to their specific needs and requirements.
  • Developed lasting professional relationships with clients through consistent communication, excellent work quality, and dependable follow-through on commitments.
  • Improved overall productivity levels through effective multitasking capabilities that allowed for simultaneous execution of various document preparation tasks.

Education

High School Diploma -

Santa Ana Highschool
520 W Walnut St Santa Ana 92701
05-2023

Skills

  • Document formatting
  • File management
  • Adobe acrobat mastery
  • Excellent communication
  • Sales presentations
  • Social selling
  • Client service
  • Client engagement
  • Relationship selling
  • Sales closing
  • Systems and software expertise

Timeline

Sales Closer

Headstart Warranty Group
07.2024 - 03.2025

Document Preparation Specialist

Federal Document Preparation Center
04.2019 - 06.2024

High School Diploma -

Santa Ana Highschool
Abigail Huerta