Abigail Jensen
Bountiful,UT
Summary
Versatile professional with a background spanning healthcare and office administration. Proven ability to seamlessly navigate diverse roles, from providing excellent patient care in healthcare settings to efficiently managing administrative tasks in office environments. Adaptable, detail-oriented, and dedicated to delivering high-quality results in dynamic work settings.
Dedicated to ensuring smooth day-to-day operations. Strong communication and multitasking skills.
Upcoming B.S.B.A. Marketing graduate bringing a strategic mindset and creative flair to the world of marketing. Eager to apply academic knowledge in real-world campaigns, with a focus on project management, innovative solutions, and driving impactful results.
Overview
9
9
years of professional experience
Work History
Non-Sterile Compounding Pharmacy Technican
Mountain View Pharmacy
11.2022 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Collaborated with Pharmacists, Pharmacy Technicians, and Doctors in order to ensure patients safety when clarification was needed.
- Compounded dermatological, hormonal, hazardous creams.
- Independently managed workload to meet quota.
- Abided by USP 795 standards.
Dog Daycare Attendant
Backyard Dog Care & Boarding
02.2022 - 06.2023
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with over 20 pet owners via phone, email and text daily.
- Handled administrative work such as answering telephones and scheduling appointments for daycare and boarding.
- Cleaned kennels.
- Washed food dishes, mopped, swept, wiped down walls, cleaned bathrooms.
- Preparing dog meals for breakfast, lunch, and dinner.
Clinical/Sterile Compounding Pharmacy Technician
Option Care Health
11.2021 - 11.2022
- Combining, admixing, diluting, pooling, reconstituting, repackaging, or otherwise altering drug or bulk drug substance to create sterile preparation in accordance with USP 797.
- Maintained communication with external relations including patients, Healthcare Providers, Case Managers, third-party delivery company.
- High level of discretion and privacy to abide to HIPPA.
- Processed reoccurring and new orders weekly.
- Stocked, labeled and inventoried medication to keep accurate records.
- Internally communicated with various departments such as intake team, insurance team, billing team.
- Externally contacted patients weekly to ensure IV site is stable, answer any questions, provide high customer service.
- Reference order from week prior to verify patient had sufficient amount of supplies moving forward. Adjusted medical supply orders as needed.
Office Manager
JK Marketing LLC
05.2019 - 08.2021
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Trained new employees on administrative procedures, company policies and performance standards.
- Assisted with coordination and hosting of company events.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
- Maintained electronic and paper files of contracts and correspondence. Managed filing system, entered data and completed other clerical tasks.
- Responsible to obtain Temporary Business Licenses for Display and Retail departments within specific seasonal timeframe.
- Prepared office supply box for 25+ retail locations. Including but not limited to marketing materials (bunting, banners, flags), credit card machine, price tags/price lists, site layout, daily total records sheet, fire extinguisher.
- Built strong external and internal relationships.
Snowboard Instructor
Snowbasin Ski Resort
11.2020 - 01.2021
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Established clear benchmarks for performance and monitored individual progress in over 15 individuals per day.
- Maintained optimal physical condition and stamina for continuous teaching and demonstrations.
- Complete PSIA-AASI instructor training.
- Kept groups of individuals safe by teaching appropriate skill based on competency level.
- Clear communication with fellow instructors and worked as team.
Pharmacy Technician
Larry’s Family Pharmacy
09.2019 - 01.2020
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Set up and modified patient profiles to include current information such as medications and insurance details.
- Answered incoming phone calls and addressed questions from customers.
- Stocked, labeled and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Inpatient Pharmacy Technician
University of Utah Hospital
07.2017 - 05.2019
- Answered incoming phone calls and addressed questions from nurses and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Processed incoming drug orders.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Restocked Omnicell Medication.
Retail Associate
Kohls
08.2015 - 05.2017
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Used POS system to process sales, returns, online orders and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Expressed to customers passion for company brand, products, services and solutions.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Receptionist/Cashier
Cole Chevrolet
10.2014 - 04.2015
- Received and routed business correspondence to correct departments and staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor Of Science In Business Administration - Marketing
Western Governors University
Salt Lake City, UT03.2023
CPhT - Pharmacy Technician
Bridgerland Technical College
Logan, UT04.2017
Timeline
Non-Sterile Compounding Pharmacy Technican
Mountain View Pharmacy
11.2022 - Current
Dog Daycare Attendant
Backyard Dog Care & Boarding
02.2022 - 06.2023
Clinical/Sterile Compounding Pharmacy Technician
Option Care Health
11.2021 - 11.2022
Snowboard Instructor
Snowbasin Ski Resort
11.2020 - 01.2021
Pharmacy Technician
Larry’s Family Pharmacy
09.2019 - 01.2020
Office Manager
JK Marketing LLC
05.2019 - 08.2021
Inpatient Pharmacy Technician
University of Utah Hospital
07.2017 - 05.2019
Retail Associate
Kohls
08.2015 - 05.2017
Receptionist/Cashier
Cole Chevrolet
10.2014 - 04.2015
Bachelor Of Science In Business Administration - Marketing
Western Governors University
CPhT - Pharmacy Technician
Bridgerland Technical College
Similar Profiles
Camie SeaburyCamie Seabury
Pharmacy Technician at Mountain View PharmacyPharmacy Technician at Mountain View Pharmacy
Tonya HaynesTonya Haynes
Director of Rehabilitation Services at Mountain View Care Center Skilled Nursing and Mountain View Outpatient ClinicDirector of Rehabilitation Services at Mountain View Care Center Skilled Nursing and Mountain View Outpatient Clinic
Jennifer SebringJennifer Sebring
Receptionist/Assistant Office Manager/Treatment Coordinator at Mountain View/Sky View DentalReceptionist/Assistant Office Manager/Treatment Coordinator at Mountain View/Sky View Dental
River BonsRiver Bons
Lead Account Specialist at Discover Financial Services, DFSLead Account Specialist at Discover Financial Services, DFS
Alexa McDowellAlexa McDowell
Sourcing Specialist at Sentinel Field ServicesSourcing Specialist at Sentinel Field Services