Abigail Jimenez
Chick-fil-A
Groveland ,FL
1
Language
5
years of professional experience
Dedicated student and customer service representative with experience in guest support, order accuracy, and calm problem-solving. Brings strong communication, adaptability, and teamwork, plus a background in teaching and youth leadership that supports engaging service and positive relationships.
Work History
Church Youth Leader
4 Years 10 Months- Developed engaging lesson plans and activities for faith formation.
- Monitored attendance, participation, and follow-up for youth involvement.
- Mentored young individuals on personal and spiritual growth, resulting in an increase in overall youth group participation.
- Engaged youth by following, implementing, and assisting in creating lesson plans.
Customer Service Representative
7 Months- Greeted guests warmly and delivered prompt, courteous service throughout dining and drive-thru interactions.
- Accurately processed orders using point-of-sale systems and verified special requests for correct preparation.
- Resolved guest concerns quickly by communicating with team members and offering appropriate service solutions.
- Maintained clean, organized service areas while following food safety and sanitation standards.
- Handled cash and card transactions carefully, balancing speed with accuracy at register stations.
- Adapted quickly to changing priorities, shifting between counter service, drive-thru, and curbside support.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Associate of Arts - Law
High School Diploma
Skills
Teaching and instruction
Inclusivity and diversity
Collaborative mindset
Interpersonal relationships
Biblical studies
Strong role model
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Chick-fil-A
04.2026 - CurrentRead More
Church Youth Leader
Santo Toribio Romo
01.2022 - CurrentRead More
Lake Sumter State College
Associate of Arts from Law
Read More
South Lake High School
High School Diploma
Read More