An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Social Media Manager
Krakens Den
Welch, WV
08.2023 - 06.2024
Managed the daily operations of all assigned social media accounts.
Developed and maintained relationships with potential customers through phone conversations.
Maintained a positive attitude while dealing with difficult situations involving customers.
Administrative Manager
Ironworx Body Arts
Bluefield, WV
09.2020 - 12.2023
Oversaw the maintenance of office equipment, supplies, and facilities.
Monitored department budgets by tracking expenses against allocated funds.
Managed scheduling and appointment confirmations.
Provided timely, courteous, and knowledgeable responses to information requests.
Body Piercer
Ironworx Body Arts
Bluefield, WV
01.2021 - 07.2023
Provided assistance communicating, typing correspondence or obtaining information.
Performed body piercings using sterile technique, following all safety protocols.
Offered guests positive experiences to promote loyalty and bring in repeat business.
Appointment Coordinator
Tattoo Joes
Logan, WV
01.2019 - 01.2020
Identified areas of improvement in customer service processes and suggested changes accordingly.
Provided customer service by answering inquiries related to bookings and providing information about available options.
Managed and arranged schedules for appointments
Assistant Manager
Family Dollar
Tazewell, VA
08.2018 - 12.2018
Communicated regularly with customers to gain insights into their needs.
Resolved customer complaints professionally in accordance with company policy.
Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
Cashier
Wendys International
Tazewell, VA
05.2018 - 08.2018
Greeted customers and provided friendly customer service.
Utilized point-of-sale system to process orders quickly and accurately.
Performed closing duties such as restocking items, cleaning appliances and counters.
Front Desk Agent
Marriott Residence Inn
Harrisonburg, VA
06.2017 - 12.2017
Assisted with check-in and check-out procedures for guests.
Processed payments accurately and efficiently.
Answered phones, responded to inquiries, and took messages.