Abigail Jordan
Raleigh,NC
Summary
Hardworking Student committed to learning , developing skills in animal care and welfare and team contribution. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Pet Sitter
Neighbors, Friends, Family Etc
01.2023 - 12.2023
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Administered medications as needed under veterinarian guidance, maintaining the health of pets in my care.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Veterinary Assistant Intern
Rolesville Veterinary Hospital
01.2023 - 08.2023
- Enhanced patient care by providing assistance in examinations, treatments, and surgeries.
- Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
- Supported veterinarians with diagnostic tests to ensure accurate diagnosis and appropriate treatment plans for patients.
- Increased client satisfaction by educating pet owners on preventive care measures and post-treatment instructions.
- Facilitated smooth daily operations by maintaining equipment and stocking necessary supplies throughout the clinic.
- Provided compassionate care for hospitalized animals, administering medications as directed by the veterinarian team.
- Promoted a positive work environment through effective communication with coworkers and veterinarians, fostering efficient teamwork.
- Ensured accurate record-keeping by diligently updating patient charts with relevant information from exams, treatments, and follow-up appointments.
- Aided in radiographic imaging procedures for precise diagnosis of internal injuries or ailments.
- Collaborated with veterinary staff to develop customized treatment plans tailored to individual patients'' needs.
- Handled laboratory tasks such as preparing samples for testing, running bloodwork analysis machines, and recording results for veterinarian review.
- Safely restrained animals during examinations or procedures to minimize stress levels while protecting both patients and staff members from injury risks.
- Managed inventory control efforts within the practice including ordering supplies when needed.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restrained animals to protect veterinarians from potential harm.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Camp Counselor
Pro 3:5 Sports Facilities
05.2022 - 08.2023
- Enhanced camper experience by developing and implementing diverse sports activities tailored to individual skill levels.
- Boosted team spirit and sportsmanship through the organization of group games and team-building exercises.
- Ensured campers'' safety by maintaining vigilant supervision during all sports activities, reducing injury rates significantly.
- Provided exceptional customer service to parents, addressing concerns and providing updates on their child''s progress throughout the camp session.
- Collaborated with fellow counselors to design engaging lesson plans for daily sports instruction sessions.
- Facilitated conflict resolution among campers, fostering a positive environment that encouraged teamwork and cooperation.
- Managed daily operations of the sports camp effectively, ensuring smooth transitions between activities for optimal use of time.
- Developed strong relationships with campers, creating a supportive atmosphere conducive to learning and personal growth.
- Increased camper retention rate by consistently offering engaging programming that appealed to a wide range of interests and skill levels.
- Maintained accurate records of camper attendance, medical information, and other relevant documentation for efficient administrative processes.
- Set clear expectations for behavior in line with the camp''s code of conduct, reinforcing a respectful community atmosphere conducive to learning new skills together as a group.
- Supported overall camp operations by assisting with tasks such as equipment setup/teardown or meal preparation when needed.
- Acted as a role model for campers, demonstrating the importance of good sportsmanship and teamwork in all activities.
- Worked with children of varying age, interest, skill, and developmental levels.
Dog Kennel Internship
Tuscan Ridge Animal Hospital
01.2022 - 08.2022
- Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Provided timely medical attention for animals through regular health checks and prompt communication with veterinary staff.
- Increased client satisfaction by offering attentive customer service and addressing any concerns regarding their pets'' stay at the kennel.
- Reduced stress levels among boarding animals with consistent routines and calming enrichment activities.
- Contributed to efficient operations by updating records, managing inventory, and communicating effectively with team members.
- Facilitated smooth check-in/check-out processes for clients while ensuring all necessary documentation was completed accurately.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
- Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Collaborated with veterinary staff to develop tailored care plans for animals with specific medical needs or behavioral challenges during their stay at the kennel facility.
- Contributed to a positive workplace culture by embracing teamwork, demonstrating flexibility in daily tasks, and supporting colleagues in their responsibilities.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Cared for physical and psychological needs of animals with regular walks and playtime.
Volunteer
Tuscan Ridge Animal Hospital
01.2022 - 04.2022
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Volunteer
Lone Hollow Ranch Young Life Camp
06.2022 - 07.2022
- Volunteered as a server serving food to campers.
- Collaborated with other volunteers to keep the dining hall clean and organized so no campers where at risk of illness or injury.
- Assisted with special events and programs put on by the camp
- Helped with the jobs of other volunteers to make sure the camp ran smoothly.
Intern
Raleigh Dream Center
06.2021 - 08.2021
- Worked with other interns to efficiently run kids Sunday school camps in underprivileged neighborhoods.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in the food pantry putting bags of food together for families.
- Communicated effectively with the parents of the kids.
- Helped keep the facilities clean and put together.
Education
High School Diploma -
Heritage High School Wake Forest, NC
Wake Forest06.2023
Skills
- Medication Administration and Management
- Customer Service
- Pet Sitting
- Schedule Coordination
- Pet Care and Safety
- Adaptability and Dependability
- Flexible Schedule
- Punctual and Reliable
- Client Relationship Management
- Honest and Trustworthy
Timeline
Pet Sitter
Neighbors, Friends, Family Etc
01.2023 - 12.2023
Veterinary Assistant Intern
Rolesville Veterinary Hospital
01.2023 - 08.2023
Volunteer
Lone Hollow Ranch Young Life Camp
06.2022 - 07.2022
Camp Counselor
Pro 3:5 Sports Facilities
05.2022 - 08.2023
Dog Kennel Internship
Tuscan Ridge Animal Hospital
01.2022 - 08.2022
Volunteer
Tuscan Ridge Animal Hospital
01.2022 - 04.2022
Intern
Raleigh Dream Center
06.2021 - 08.2021
High School Diploma -
Heritage High School Wake Forest, NC